Avalon Services
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 159 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 159 Reviews Tell Us
Emergency Response
Exceptional responsiveness: 4 of 5 reviewers emphasize fast response times and timely communication, with one 37-year realtor calling it the 'most important thing'
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Meticulous cleanup and followthrough: 2 of 5 reviewers note completed work ahead of schedule with thorough site cleanup
Communication
Exceptional responsiveness: 4 of 5 reviewers emphasize fast response times and timely communication, with one 37-year realtor calling it the 'most important thing'
Pricing
Fair pricing and transparent cost: 2 of 5 reviewers explicitly state the price was fair and work was worth the cost
Customer reviews
Reviews from Google, Yelp & more
I had an excellent experience with Avalon Services for my sewer lateral work. After dealing with other companies that made promises, delayed, or never followed through, Avalon came through exactly when I needed them. They were professional, reliable, responsive, and did high-quality work from start to finish. The team explained what needed to be done, showed up as promised, and completed the job the right way. For such an important service, that gave me real peace of mind. The price was fair, the work was worth every dollar, and I truly feel this was money well spent. I highly recommend Avalon Services to anyone needing sewer lateral work or related services. They are dependable, honest, and they get the job done.
I don’t ever review services, but I thought this deserved one. I needed to find a plumber quickly to attend to a sewer backup at my house. I read reviews and picked Avalon. I only have stellar things to say about them. The workers are very kind and responsive, the owners were willing to educate me through the entire process and aways return my calls in a timely manner. I would 100% recommend them for any type of plumbing issues you may have. I was so happy to have found them. It really feels like a family run old-school business in the best meaning of that.
Have a realtor of 37 years. The most important thing to me is how quickly someone responds to me when I am in a hurry to get inspections done. Avalon services with the spa and much much more. I highly recommend them to everyone. Thank you Avalon services.
I had an excellent experience from start to finish. From the initial phone call to the completion of the job, everything was handled professionally and efficiently. I had a busted pipe in one of my units, and they were able to schedule and complete the repair the very same day. It’s refreshing to work with a company that is both honest and truly cares about its customers. Highly recommend!
From the initial introduction to the completion of the hired task Avalon was responsive, respectful and finished with a bang! Will kept me updated throughout the process and everything was completed before the scheduled dates! The team put my yard back together perfect and cleaned up everything. I could not recommend this company more. 100% satisfied.
Business details
Service area
Based in Richmond. Serves 12 nearby cities within 20 miles:
Avalon Services