Atomic Plumbing & Drain Cleaning Corporation
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Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 1614 reviews
Our Verdict
#6 of 18 in Portsmouth, VA
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1614 Reviews Tell Us
Emergency Response
Same-day completion: 3 of 5 reviews explicitly mention work completed same day or within 24 hours despite emergencies
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Technician quality: Named technicians (Mike Casey, Sean, Trey, Josh, Paul) consistently described as polite, knowledgeable, professional, and patient with explanations
Communication
Emergency responsiveness: Called Friday 9pm, water heater installed by Saturday 11am; Sunday service request resulted in Tuesday morning appointment as requested
Pricing
Fair pricing consistently highlighted: Multiple reviewers praise reasonable/fair pricing with transparent upfront quotes; no price surprises reported
Customer reviews
Reviews from Google, Yelp & more
I called Atomic after months of consistent water pressure issues. Mike and Paul showed up to assist and were extremely polite, knowledgeable, clean and friendly. They took time to listen to my concerns, discuss what they planned to and provided detailed information about what they found and what their recommendations would be. I found Mike to be extremely knowledgeable and he answered all of my questions patiently and thoroughly. An hour later, after replacing a section of pipe and making future recommendations, my house water pressure is better than ever. I was very happy with the service, thrilled that they were able to fix the same day, found the price to be reasonable, and would gladly recommend them to friends and family.
Sean was professional, courteous, and knowledgeable throughout my appointment. When he arrived, he immediately began assessing the situation with my 15 year old Direct Vent water heater, explained what the issue was, which replacement was needed, gave me pricing and warranty options, and that the water heater would be replaced the same day. I was happy to see that on a busy Monday, Mike was able to bring the replacement as well as assist Sean with installation. They worked well together, were able to get everything completed, and left their work area impressively clean. This is the third time I have used Atomic Plumbing and will continue to do so. 10/10 highly recommend.
Atomic Plumbing’s customer service is outstanding. We noticed our water heater was not working around 9pm on a Friday. I called, service scheduled, and the install of a new water heater was completed by 11 am Saturday. Kimberly, who scheduled the service and Mike Casey and Dalton, the installers should be commended for their timely, professional, and efficient response. If you want it done right - go with Atomic Plumbing !!!
11/18/25 update: We had a small leak under the sink. Call Atomic told them the situation and again very happy with them they did an excellent job. When I called they explain they will come out check out what is happening and we could go from there. Yes the leak was very small and I really did not know where it was coming from but when the technician came out he found the problem and yes they fixed it and did an excellent job. Today 11/23/25 and we have check under the sink and it is good to go. Again I mush say thank you to Atomic Plumbing for a great job and to the tech for a great job. I submitted a service request for a leak under my sink on Sunday afternoon, 11/09/2025. Later that evening, I received a call to schedule the appointment. In my request, I asked for service on Tuesday since I was already off work, and the young lady on the phone confirmed that was perfectly fine—they would be working on the holiday. At 8:00 Tuesday morning, I received a text with the service technician’s name and employee number, and he arrived shortly afterward. Mr. Michael Casey was very polite and courteous. He evaluated the issue and told me he would step out to his van to prepare a quote. We haven’t used many plumbers over the years, but I felt his quote was very reasonable for the work needed. I approved the job and asked him to replace both the hot and cold shut-off valves. I must say, in all the years we’ve used Atomic Plumbing, they have always provided excellent service and fair pricing. I will continue to highly recommend this company to anyone in the area. I am attaching before and after photos—the “before” picture isn’t very clear, but the “after” picture is much better, as I wanted to show the excellent work Mr. Casey completed. He also took the time to explain everything he did. Thank you for your work, Mr. Casey.
I called Atomic to help locate the sewer lateral in our front yard so we could safely grind a tree stump (we had a sneaking suspicion it was very close to the tree stump; suspicion confirmed). Atomic was upfront about the cost/hour and the anticipated time it would take. Trey and Josh were professional, efficient, and timely. Highly recommended.
Business details
Service area
Based in Portsmouth. Serves 4 nearby cities within 20 miles:
Atomic Plumbing & Drain Cleaning Corporation