Atlantis Plumbing and Leak Detection

Our landscapers accidentally tore up our water line and then used a "plumber" to fix it. But water wasn't flowing. We had sod arriving and huge problem on our hands. Atlantis scheduled service at 10 pm for early the next morning. Turns out the "plumber" had clogged our valve with bread they had used to stop a drip. Bryan from Atlantis patiently pulled it all out, and had to keep reattaching and testing it. We avoided replacing the valve and learned never to give bread to a plumber. Thank you Atlantis for such prompt, professional service

I've been using Atlantis for over 20 years. Have "accidentally" called other plumbers from time to time, but always come back to them. On this job, a foundation drain replacement unearthed - literally - an issue with the sewer line. They came out that day to inspect the issue, gave me a fair quote, and did all the work the next day. Even did everything you could expect to preserve the front yard lawn. Atlantis consistently treats me like a long-term customer that has earned a good working relationship and they always deliver the three things I care about - excellent work, no short-cuts, and a reasonable price.

Outstanding Service from John Henry Massey at Atlantis Plumbing! My original appointment ended up being moved to an earlier time, which turned out to be incredibly convenient. The team at Atlantis Plumbing called right away to let me know a sooner time slot had opened, and I was thrilled to take it. Right after the change, John Henry Massey personally reached out by both text and phone to confirm the update and let me know exactly how far out he was. That level of communication immediately set the tone for what turned out to be an exceptional experience. From the moment he arrived, John Henry was professional, thorough, and incredibly knowledgeable. He followed a detailed checklist and truly left no stone unturned while assessing and resolving the issue. What I appreciated most was that he didn’t just fix the problem — he also took the time to educate me on what to watch for in the future so I could potentially prevent similar issues. On top of that, he was friendly, kind, and easy to talk to, which made the entire process stress-free. Without a doubt, John Henry Massey is the best plumber I’ve encountered. If you’re scheduling service with Atlantis Plumbing, I highly recommend asking for John Henry by name. You’ll be glad you did! Excellent communication Thorough and knowledgeable service Truly top-tier professionalism Highly recommend!

I had an amazing experience with Atlantis Plumbing and just had to share! From the moment I first called, the communication was clear, friendly, and professional. They sent someone out to inspect a water main leak on my property, and the entire process was smooth and stress-free. The staff that came out were not only on time and respectful, but also incredibly informative. They took the time to explain what was going on, what my options were, and how the repair process would work. Even the people I spoke with over the phone were helpful and kind—great customer service all around. What really stood out was the pricing. They gave me a very reasonable quote to fix the line, with no pressure and no hidden fees. It was refreshing to deal with a company that’s honest and upfront about costs. I’m attaching a video so you can see for yourself how professional and thorough they are. If you’re dealing with a plumbing issue—especially something as stressful as a water main leak—I highly recommend calling Atlantis Plumbing. Top-tier service from start to finish!

They provided excellent customer service. They were friendly and professional. They suggested the hardware be changed too, and I agreed. I was hoping it would be changed. They left to get the hardware and came back. I appreciated their effort. I'm very pleased with the kitchen faucet/ hardware installation.