At Your Service Plumbing Company
Plumber · Lakewood, CO
Our verdict
Dominic's team responds immediately to emergencies and charges fair prices, but one major red flag involves an unfinished job with a 10-day no-show.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 156 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Emergency response: Multiple reviewers praise same-day or immediate availability during nights, weekends, and holidays when other companies refused
1 cited review
“only company willing and able to respond immediately”
Cited in 3 of the 156 reviews we analyzed — 2 cited reviews not excerpted here.
Pricing fairness: 5 reviewers explicitly note competitive or discounted rates, with one citing $400 repair vs. $25k quote from competitor
1 cited review
“for under $400 after quoted 25k by another company”
Cited in 5 of the 156 reviews we analyzed — 4 cited reviews not excerpted here.
Technical skill: 3 reviewers highlight expert workmanship, problem diagnosis, and knowledge from owner Dominic and technicians
1 cited review
“very skilled plumber tech who knows his trade”
Cited in 3 of the 156 reviews we analyzed — 2 cited reviews not excerpted here.
Communication and transparency: 6+ reviewers praise upfront pricing, step-by-step updates, advance estimates, and honesty about needed work
1 cited review
“only company willing and able to respond immediately”
Cited in 6 of the 156 reviews we analyzed — 5 cited reviews not excerpted here.
Repeat customer retention: Multiple reviews indicate customers returning for second and third jobs over months to years
Cited in 4 of the 156 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Abandoned job: One review documents incomplete work with 10-day no-show after contract; severity unclear but concerning for emergency situations requiring follow-up
“left job unfinished, didn't return for 10 days after contract”
Red flag
BBB accreditation gap: Company is not BBB-accredited and holds B- rating despite 195 Google 4.7-star reviews and zero complaints in past 3 years
Keep it in proportion: these concerns are cited in 4 of the 156 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I called on Monday 11/28/16. I set up an appointment with Tricia for 11/29/16. she told me the plumber would arrive by late morning and he would call me with a 1 hour window as to his arrival. 4:30pm, no show, no call. I called the office and spoke with Barbara who put me on hold, she came back and said the plumber tried to reach out to me and could be over in 15 minutes. I was home waiting all day and up at 7am to …”
“I'm sorry to say with did not have the same experience as everyone else. The plumber didn't fix the leak, going as far to actually break the toilet, and on top of that, the owner tried to push his Christianity on us by handing us a DVD that "we might be interested in." I thought it was unprofessional and offensive.”
“Beware of this plumbing company. I called them for a fractured leak in my pipe and they came out. Did some mitigation tore down drywall that was soaked with water where I had my leak in the basement asked me to provide trash bags to put all the debris in and then Left four fans, pulled up my wet carpet and didn’t contact me or come back to finish the job for 10 days after I hired them and signed a contract for them …”
Positive
“I can’t say enough good things about Dominic and Jon from At Your Service Plumbing Co. We had a serious emergency at one of our Airbnb properties over New Year’s Eve — the toilet was completely backed up after a guest accidentally flushed something that got stuck in the pump motor, and no one else we called could come out on short notice. Dominic and Jon were the only company willing and able to respond …”
“I hired at your service plumbing company to install a water heater for me, I was very impressed with the performance and professionalism from Dominic. He is a very skilled plumber tech. who knows his trade. No wonder he is the owner of the company, he really knows how to treat his customers. From one business man to another, I can relate to how you need to be very professional and knowledgeable in you job scope. …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Dec 2025.
Across platforms
Minor gap: Google 4.7/5 (195 reviews) vs. Yelp 4.0/5 (56 reviews) suggests older Yelp reviews or different reviewer demographics, but both platforms are positive. BBB's B- non-accredited status contradicts strong customer satisfaction and zero complaints, indicating potential administrative or accreditation delay rather than service issues.
Should you hire At Your Service Plumbing Company?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own At Your Service Plumbing Company?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
At Your Service Plumbing Companyisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westminster · Littleton · Evergreen