At Your Service Plumbing Company

I can’t say enough good things about Dominic and Jon from At Your Service Plumbing Co. We had a serious emergency at one of our Airbnb properties over New Year’s Eve — the toilet was completely backed up after a guest accidentally flushed something that got stuck in the pump motor, and no one else we called could come out on short notice. Dominic and Jon were the only company willing and able to respond immediately, and they handled the situation professionally, thoroughly, and with great communication throughout the entire process. They diagnosed the problem, worked diligently on a very challenging clog, and kept us updated every step of the way. Their expertise, reliability, and commitment to getting us taken care of made a very stressful situation so much easier — we couldn’t be more grateful. If you need honest, skilled, and responsive plumbing professionals who truly deliver in an emergency, Dominic and Jon are exactly who you want. Highly recommended!

I hired at your service plumbing company to install a water heater for me, I was very impressed with the performance and professionalism from Dominic. He is a very skilled plumber tech. who knows his trade. No wonder he is the owner of the company, he really knows how to treat his customers. From one business man to another, I can relate to how you need to be very professional and knowledgeable in you job scope. Dominic and I talked about each other's businesses of being owners and how we both enjoy fishing and long trips. I would definitely recommend hiring Dominic and his company for the best plumbing service in town.

Finding a trustworthy and quality plumber has always been a challenge and so I was so happy to have found At Your Service. They were quick, professional and got everything running smoothly again for under $400 (after we'd been quoted 25k for a full sewer repair just days before by another company). Highly recommend and will definitely be working with them in the future for all our plumbing needs.

I called on Monday 11/28/16. I set up an appointment with Tricia for 11/29/16. she told me the plumber would arrive by late morning and he would call me with a 1 hour window as to his arrival. 4:30pm, no show, no call. I called the office and spoke with Barbara who put me on hold, she came back and said the plumber tried to reach out to me and could be over in 15 minutes. I was home waiting all day and up at 7am to get the areas ready for him. no one called me, I have a hard line with an answering machine, caller ID etc. nothing. very rude and discourteous. i'd look elsewhere.

I'm sorry to say with did not have the same experience as everyone else. The plumber didn't fix the leak, going as far to actually break the toilet, and on top of that, the owner tried to push his Christianity on us by handing us a DVD that "we might be interested in." I thought it was unprofessional and offensive.

Finding water all over my basement bathroom floor, it looked like the tank on the toilet was leaking. I had the same problem in my master bathroom a year ago and my heart sank. It's not cheap to replace a toilet and I had just replaced my hot water heater in May. I found "At Your Service Plumbing and Rooter" on Yelp and relying on the positive reviews and the content of their web site, I called them. I was shocked when, after explaining what I thought was the problem, the gentleman said they could repair the tank; I would not have to buy a whole toilet (sounds like last year's big name plumbing company took huge advantage of me). Juan, the service person discovered the overflow valve was not working and could easily be replaced. Without hesitation, he reduced the originally quoted price of labor and supplies for repairing the tank and went to his truck to get the replacement valve. On the way out, he noticed, what looked like a newspaper, had been thrown on my roof. He pointed it out and offered to get it down for me, if I had a broom he could use, which I did and he quickly retrieved what turned out to be a phone book in a white plastic bag. Juan was friendly, professional and efficient. He worked quickly and left his work area clean. I was amazed at the quality of service, the reasonable (REASONABLE) rates (we're talking plumbers!) and the professional service. I now know where I can call a plumbing service that operates with ethics. I don't write many reviews, but this time I feel it is important to let people know they can call "At Your Service Plumbing" with confidence that they will be treated ethically.

In response to the company owner: Lowell - yes, you are correct that the prices were quoted in advance. As I mentioned in my review, I was in a bind. The bottom line is that $300 for the work performed is not right. I expressed that at the time but it was the second trip out and I just needed the work done. What strikes me most is that in none of the conversations I had with either Jonathan or Eduardo was there any interest expressed in my satisfaction. Eduardo, while professional, argued with my position and basically told me I was wrong. Had you guys considered dropping one of the trip charges, we probably wouldn't be having this conversation. Perhaps you can learn from this experience that sometimes a small gesture to a customer can go a long way. Digging in over a $40 trip charge results in this. In regard to leaving 2 reviews. I found you on Yelp so I posted a review on yelp. You texted me and asked me to leave a review on Angies list so I did there as well. Look - you have lots of good reviews so presumably you guys are doing something right. In my situation however, I felt gouged, plain and simple. Alas, we see things differently but we can part ways amicably. I appreciate the follow up call and comments - I wish you well.

About a week ago my wife went to the basement to do some laundry, next thing I here is her screaming. I went down to see what's going on, and I find nothing but waste water on the floor and lost of S**t, literally. Since I've always lived in apartments I really didn't know what was going on. I called my friend the one I'm renting the house from. He told me that all we need to do was get the line "snaked". So I got on yelp and found one of those big name companies. Once they got out they where trying to sell me on $500+ worth of work and they couldn't warranty the work, and on top of that they wanted to do a camera so they can warranty the work. To me it sound like they want more money, by selling a sewer line replacement. I couldn't have them do the work it was outrageous. I got back on yelp and found "AT YOUR SERVICE PLUMBING". They came out the same day. When Jonathan got here he looked at the problem and told me that all we needed was to snake the line. I was surprised he didn't try to sell me more like the other guys. 45 minutes and $137 later he was done. Couldn't be happier, he was polite, clean and most importantly HONEST. I could recommend Jonathan and At your Service Plumbing to anyone.

Dominick Timothy Calderon located at 1990 South Sheridan Blvd., Denver, Co 80227 is listed with Colorado Secretary of State as the Owner of this company. 1. Mr. Calderon is a sleazy, dishonest miscreant and liar who took advantage of this Disabled Veteran. He quoted a price and his technician demanded another 20% - Bait and Switch Tactic! The "technician" used a Snake with NO BLADE ON THE END AND FAILED TO ELIMINATE THE PROBLEM WHICH BACKED UP ALL OVER MY BASEMENT FLOOR 4 DAYS LATER. THEN THE COWARD RAN AWAY FROM HIS RESPONSIBILITY AND LAUGHED ABOUT IT 2. Calderon REFUSED to reimburse me for their failure and REFUSED TO SEND SOMEONE TO RESOLVE THE PROBLEM 3. Calderon REFUSED to guarantee their work despite assurances 4. Calderon REFUSED to send a Technician with a Camera to confirm the problem and then told copious lies regarding "what it could be" 5. Calderon REFUSED to answer for damage he created by using a system much too large for our application - WHICH GOT SEVERELY STUCK IN THE SEWER LINE AND THE TECHNICIAN HAD TO REPEATEDLY PULL ON IT WITH ALL HIS STRENGTH TO REMOVE IT 6. Calderon REFUSED to send an Invoice after (6) requests with multiple excuses 7. THIS CAN HAPPEN TO YOU!

I read all the previous reviews and thought I would be getting excellent service at a great price. I was wrong to presume without getting estimates from others. I was charged $350 for one hour of simple faucet and sink installation where I supplied all the fixtures and parts. Terry and Mark were excellent on the phone, and Juan did an excellent job. But phone conversations with the owner Lowell, when I called to ask if he could explain such a high fee, were defensively rude and unprofessional. He was correct, and I never disputed, that I was given the estimate at the start of the work, and I agreed to the high amount. I tried to explain that I did so because he had cancelled on me the week before, I was desperate to get my bathroom working, and I had already taken two days off for plumbing appointments. Rather than addressing why they charged so much, or having any sympathy for my situation, he just berated me for not sending Juan away and finding a different plumber. Next time I WILL use a different plumber and I will get an estimate BEFORE they show up. You should too.

Great service! I was scheduled quickly and my install went perfect. The plumber was professional, friendly & provided great service. Need a good plumber? Look no further!! Update: I was so impressed with their service last year for a routine job that I trusted their expertise for a major repair - water damage. My toilet flooded my bathroom , and Dominick not only managed the work, he helped navigate the tricky insurance process so that the full rebuild was covered. They also worked quickly so that the inconvenience didn't last as long as the initial estimate of 2-3 months and turned out to be less than 1 month. We are extremely happy with the results! Thank you, Dominick, Jesús & and crew, for your professionalism, hard work, and fast turnaround!! 👍🏽👌🏽 They really went above & beyond to complete the job. (Before & after pix) Although I loved my bathroom before, I'm ecstatic with my newly designed bathroom. Dominick had a vision and asked me to trust him to see it through. I did and am now enjoying a modern state of the art en suite.

Trust me, use these guys! Prompt, reliable, and affordable. Great service! I can't say enough nice things. We were getting ready to list our house for sale and, of course, the water heater started leaking. They came out right away to disconnect the heater and walked me through on the phone how to start draining the heater before they got there for a quicker job. We had them come back another day to replace the heater since we wanted to clean up the area a bit. Once I called for them to come out, Lowell came right away and did an excellent, quick job. Before he came back, we saw that there was a leak in a pipe in the bathroom next door. He assessed the situation and was able to fix the pipe and charged very little for the fix. I expected to pay much more for these services. He charged me the original quoted price for the water heater install even though they ended up coming to our house twice. That is great customer service and just so nice in general. I can't think of anything to improve; overall fantastic job!

Beware of this plumbing company. I called them for a fractured leak in my pipe and they came out. Did some mitigation tore down drywall that was soaked with water where I had my leak in the basement asked me to provide trash bags to put all the debris in and then Left four fans, pulled up my wet carpet and didn’t contact me or come back to finish the job for 10 days after I hired them and signed a contract for them to complete plumbing work in my basement on my pipes. Very very disappointed I do not recommend this company for anyone. I was without water for five days. My yard started turning brown because my sprinkler system wouldn’t go on. I did not have water and kept calling them to send somebody out and they kept promising the next day the next day the next day and they never came back out left me hanging after I paid them half of what was quoted to me on the contract and never finished the job I am posting this to warn everybody do not use this company. They will rob you and steal your money from you.

I was using this company to clean out my sewer line. I believe they did a good job with this, so I hired them to make a sewer line repair that they recommended. They made the repair, and said they would return to fill in the hole after giving time for the dirt to settle. Well, it rained a ton, and the hole grew very large. I called on the phone and talked to them numerous times about returning to fill in this trench in my front yard. Each time they said they would call me back. Eventually he stopped taking my calls and I gave up. This was approximately 3-6 months after the job was completed. I had a 5-year warranty on the receipt. Eventually, I had no other choice but to fill it in myself using my garden spade, old pickup truck and Home Depot dirt. This was many hours of labor and also the cost of the dirt. Going by the hourly rate that he charged me, he owes me about $4,000 for my labor and dirt. This was two years ago. I was really disappointed, I naively thought he would make it right.

Never, never again! My regular plumber was two weeks out and all I needed was a new bath/shower valve, which I had in hand, to replace the old one as we were ready for tile in a few days. I called and they said they could take a look on Monday. I believe I called Thursday. Jonathon arrived at the appointed time. Nice guy. He then proceeded with the alarming news. $29 for the stop or $470 to sweat in a new valve. That's removing the old valve and soldering in a new valve. I thought he was going to catch my house on fire with handling the torch. It took him exactly one hour and 13 minutes start to finish. Not including drive time, even that is highway robbery. Normal pricing is about $200-250. I was in a jam and he knew it. "Standard Pricing" is what I was told. If so, they're the richest plumbers in town. I was also told I could save $10 if i gave them a good review. Keep that in mind when you read other reviews, please. 1 star for timeliness. 1 star for a nice guy.