Aspen Plumbing LLC

I’m very pleased with my first encounter with Aspen Plumbing. Your representative, Brian Freeman, was courteous and knowledgeable. I truly appreciate your service and quality. In the future, I feel confident about choosing your company to do the best job. Jackie Bishop

The expansion tank on our water heater gave out on Sunday morning. After getting in touch with Aspen Plumbing, they helpfully explained how to turn off water to the water heater so we still had some running water. Then, they came out Monday at noon and had the work all done within two hours. Quick, knowledgeable, and efficient. Highly recommended!!

I was impressed with their back office. They handled my call, courteous, followed up promptly on a part I had on order. My issue took 2 visits. Each plumber was fast, friendly and competent. Very reasonable on price. From now on I’m calling Aspen Plumbing. 👍

Not terribly impressed. Since there was a dishwasher removal involved we had to pay labor for a second person to come out. The second person didn’t show up until after the dishwasher removal was performed by the first guy. Not only that but not long after they came out our dishwasher backed up because it couldn’t drain because of a kinked drain hose. Unfortunately the dishwasher was 20 plus years old and I could no longer source the integrated drain hose so we ended up buying a new dishwasher. Second I paid for an hour of digging in the yard to find a leak that was causing a wet spot near the meter. Before they came out I had previously dug down to the water supply line next to the meter and found the leak wasn’t coming from there but further behind where I had dug. When they came out they didn’t ask where to dig. They just widened the hole I previously dug a bit which couldn’t have taken an hour. I know this because I could see the worker’s feet on the other side of his truck parked in the street for the lion’s share of the time instead of being in the yard digging to locate the source of the leak. Seems like they were more interested in selling a couple of hours of their leak detection at $450 for two hours or $4500 to bore new pipe to the house. Instead after they left I dug in the wet spot in the yard where I’d wanted them to dig in the first place and found the compromised compression fitting and replaced it myself to the tune of $12 from Lowe’s.

Update: Aspen is wonderful!! Brian and his colleague were here when they said they would be, got the job done way faster than I expected! It looks great, is working great and I will be calling Aspen for any plumbing need I ever have!! Great service, very knowledgeable, and fair quote! So far I’m impressed!!