Asap Sewer & Drain Cleaning LLC
Plumber · Neenah, WI · Open 24 hours per Google listing
Our verdict
Asap Sewer & Drain Cleaning has a 4.2 Google rating but 40% negative sentiment in analyzed reviews — 2 of 5 are 1-star with specific complaints about overcharging ($550 for a drain clear) and contract traps.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Weekend emergency response confirmed: technician arrived on time and resolved issue with advice on permanent fix.
1 cited review
“Service tech (Alec) arrived on time and was very pleasant. He explained what he was doing, fixed our issue and had some good advice how to permanently fix the problem. They had the fastest response to helping us out during the weekend.”
Fast, on-time arrival noted in 2 of 3 positive reviews (QFU7XYgiHm0eQJnbOAzB, WSNHFtblOOVBsUJS3y7T).
1 cited review
“Service tech (Alec) arrived on time and was very pleasant. He explained what he was doing, fixed our issue and had some good advice how to permanently fix the problem. They had the fastest response to helping us out during the weekend.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Customer signed a pre-work contract making them liable for equipment damage; tech broke camera in pipe, charged $279.99 deposit with refund conditional on returning broken equipment within 48 hours.
“Besides showing up 1.5 hours before i had them scheduled...my wife already signed a contract. They have you sign a contract before they do anything making you reliable for their equipment if it gets stuck, broken, or lost in your pipe.”
Red flag
Arrived 1.5 hours before scheduled appointment without warning — customer had to leave work early.
“Besides showing up 1.5 hours before i had them scheduled...my wife already signed a contract. They have you sign a contract before they do anything making you reliable for their equipment if it gets stuck, broken, or lost in your pipe.”
Red flag
Final charge ($550+) exceeded phone estimate range ($350–500) with undisclosed credit-card surcharge added.
“I paid $550+ for a very straightforward main drain clearing. No emergency. No holiday. Was quoted $350-500 on the phone as usual range. "Slight surcharge" for using a credit card… $22 more!!”
Pricing transparency is absent: phone quoted $350–500 but final charge was $550+ including a $22 credit-card surcharge on a standard drain clear.
“I paid $550+ for a very straightforward main drain clearing. No emergency. No holiday. Was quoted $350-500 on the phone as usual range. "Slight surcharge" for using a credit card… $22 more!!”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This company is quick to come out, very friendly technician BUT COMPANY WILL BURN YOU FOR TWICE AS MUCH AS OTHERS CHARGE. Do not sign that contract. Call someone else. I paid $550+ for a very straightforward main drain clearing. No emergency. No holiday. Was quoted $350-500 on the phone as usual range. “Slight surcharge” for using a credit card… $22 more!! I doubt any 5 star review on here is legitimate. Beware.”
“WARNING!!!!!!!! WARNING!!!! WARNING!!!! Brief summary... Besides showing up 1.5 hours before i had them scheduled. I had to hurry home (30 min from where I work), my wife already signed a contract. By the time i got home damage was done. They have you sign a contract before they do anything making you reliable for their equipment if it gets stuck, broken, or lost in your pipe. You pay them $279.99 up front and they …”
Positive
“We needed a drain cleared ASAP. Vinny arrived exactly when he said he would, and got the job done quickly. Very happy with our experience!”
“I could not be grateful to Nik at ASAP Drain and Sewer! He was quick, efficient, and most importantly, friendly! I will definitely be using their services for any future problems.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 32 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Asap Sewer & Drain Cleaning LLC?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Asap Sewer & Drain Cleaning LLC?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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