Asap Sewer & Drain Cleaning LLC
Plumber · Kaukauna, WI · Open 24 hours per Google listing
Our verdict
Fast emergency response and professional drain work when executed well, but two separate customers paid for misdiagnosis of collapsed pipes that turned out to be blockages—a serious red flag for diagnostic accuracy.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day or next-day emergency availability: 3 of 5 reviews mention rapid scheduling including weekend service
3 cited reviews
“explained how he was able to clear drains, left area very clean”
“came out same day, did good job, cleaned up after work”
“diagnose, fix them, and guide me through it and teach me”
Professional work completion and site cleanup when job is done correctly: 3 reviews explicitly praise cleanliness and professionalism
3 cited reviews
“explained how he was able to clear drains, left area very clean”
“came out same day, did good job, cleaned up after work”
“diagnose, fix them, and guide me through it and teach me”
Customer education: technician explains drain issues and provides maintenance guidance to prevent future problems
2 cited reviews
“explained how he was able to clear drains, left area very clean”
“diagnose, fix them, and guide me through it and teach me”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Repeated misdiagnosis pattern (2 of 5 reviews): customers independently verified that technician falsely diagnosed blockages as pipe collapse, leading to customer distrust and second service calls. This is a critical issue for emergency plumbing.
Cited in 2 of the 5 reviews we analyzed.
Red flag
Unclear liability terms: one review mentions technician stated customer would be liable if camera equipment broke during inspection—an unusual risk-shifting clause that should be clarified upfront
Cited in 1 of the 5 reviews we analyzed.
Severe diagnostic failures: 2 of 5 reviews report being told pipes were collapsed when they were actually just blocked, resulting in unnecessary concern and wasted customer money on second opinions
Cited in 2 of the 5 reviews we analyzed.
High pricing for initial service call: one customer charged $550 for incomplete work; another charged $125 for misdiagnosis only
Cited in 2 of the 5 reviews we analyzed.
Incomplete drain cleaning on first visit: customer reported technician did not fully access main sewer line
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I am completely unsatisfied with the information I received from ASAP. If I could give them zero stars, I would. They are scammers, DO NOT HIRE THEM! I had a sewage back up and called them as they were the only ones who could get out to for lack of better words, come out ASAP. Yesterday, I had Nick stop by and advise me that I had a collapsed pipe in my sewer line. He showed me his gloves after he attempted to clean …”
“I don't typically post reviews, but my frustration has gotten the better of me. I called Asap about clearing out my bathroom sink drain pipes as my sink wasn't draining at all. After the technician showed up about an hour and half after I was told to expect (I called the office to get an update because I wasn't told anything), he took a look and, after about ten minutes of work, told me that the pipe wasn't …”
Positive
“ASAP was able to schedule me for next day services. Nik came out and was very professional and explained how he was able to clear my bathroom sink and tub drains. He left the area very clean afterwards. He gave me instruction on how to keep the drains clear in the future. I would recommend using this company for your drain clearing needs. Thank you for your services!”
“I had some issues with both my bathroom sink and kitchen sinks backing up in my apartment. My property managers called ASAP LLC, and Nick was sent down. In less than an hour, he managed to diagnose my drain issues, fix them, and guide me through it and teach me a few things along the way. He was friendly, professional, and very dedicated to fixing my problem. Would definitely recommend ASAP to anyone I know for …”
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The rating picture
Small sample — we've analyzed only 5 of 9 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2025.
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