Arrow Plumbing Drain & Repair Service
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Mid-Range
Fair Pricing ✓
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No significant concerns in reviews
Trust Score: 92/100 · Based on 293 reviews
Our Verdict
#6 of 18 in lompoc
- Emergency and same-day calls
- Water heater install/repair
- Drain and sewer work
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 84 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 293 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
One reviewer noted emergency/after-hours pricing carries a significant surcharge, which is standard industry practice but worth confirming upfront before authorizing a late-night call
What To Watch Out For
One reviewer noted emergency/after-hours pricing carries a significant surcharge, which is standard industry practice but worth confirming upfront before authorizing a late-night call
Communication
Technicians educate customers: at least 3 reviews mention plumbers explaining the problem, showing parts, and giving tips to prevent future issues rather than just fixing and leaving
One reviewer noted emergency/after-hours pricing carries a significant surcharge, which is standard industry practice but worth confirming upfront before authorizing a late-night call
Pricing
Pricing fairness under pressure: multiple reviewers explicitly praise affordability during emergencies, including one who cried with relief over a senior's bill — no reports of gouging
One reviewer noted emergency/after-hours pricing carries a significant surcharge, which is standard industry practice but worth confirming upfront before authorizing a late-night call
Customer reviews
Recent Google reviews
I couldn't be more pleased with Arrow Plumbing and their employees. I have just recently had to take over this kind of thing for my mom and finding a plumber. It was stressful trying to choose the right one since it can be so expensive and she is on a budget. So grateful I chose them. They came that day, got on our roof in the rain and fixed our issue. The bill was so reasonable that everytime I think about it I almost cry, which I did when they told us. Such a relief. Some out there price gouge, especially for seniors, not these guys they are fair, upfront and reasonable. I will definitely be passing their name on to others. THANX SO MUCH!
Prompt, courteous, & professional service!
They were extremely kind, fast and work is beautiful and will last for years. We had an emergency during the night, they were honest and told us if we had it handled for the night, theu would be there first thing in the morning and save us money. We will definitely be calling them for any plumbing needs in the future
Call them to change an leaking hose bib outside got charge 320 for the the job that took less than an hr . Plumber left with out open the main water valve. At that time I had no idea I called them and they instructed me to open the main valve wey overprice
I highly recommend Arrow Plumbing Water heater leaked in the garage and adjacent bedroom. The water damaged the surrounding walls and carpet in the bedroom. Quick response. Showed up within a hour to replace old W.H. They recommended us to a restoration company and we were impressed with their professionalism and customer service as well. They set up the new W.H out of the way of the restoration. We were able to have hot water while repairs were being made! Once all the repairs were done. They came back asap to put the new water heater in its designated spot and added a pan under the heater (old heater did not have one) and added a draining system from pan to out the house. To prevent that to ever happen again.
I had a blocked washing machine drain that was shared with my kitchen sink. I used my 25’ snake and got it as cleared out as I could with no success! I called arrow plumbing and within 20 mins of their arrival we tested the washing machine and it drained issue free. The guy that came out also seem annoyed that I was watching him. I mentioned that I bought this old house so I wanted to learn how to take care of it and, he was giving me tips on how to be more effective in my attempts before calling in the future! I highly suggest Arrow plumbing for any plumbing needs! My experience with them was amazing from their response time, effectiveness and efficiency they are pros with great customer service!
Scheduling appointments, and ongoing communication, with Arrow Plumbing was great. Two different technicians were sent out for different jobs and each of them did a fantastic job and quickly! The first plumber installed a new kitchen facet and garbage disposal (we supplied researched products). He was even able to wire a new grounding plug on our dishwasher so it would play-nicely with the garbage disposal sharing the same wall outlet! We were pleasantly surprised the second plumber did not have to cut through drywall to replace the recessed spigots to our washing machine — genius resolution!!
Very professional, prompt, explained the problem well, was able to replumb my upstairs tubs overflow/drain waste pipe without using a typical lever/plunger, bathtub drain now has its own reliable pop up stopper for using bath tub, no more standing in a bit of water while showering drain is now 100% open. Issue was plunger style plug that blocks water from drain to use as bath tub was frozen blocking 2/3 of drain and would not come out traditional way. Thanks Arrow Plumbing, Kaniela, Oscar and Nico for your prompt, courteous and efficient work. Highly recommend Arrow Plumbing.
My husband and I use Arrow Plumbing because of their experience, knowledge, and professionalism. As well as their commitment and involvement in the community. Arrow Plumbing is vested in the community and is a huge supporter of different nonprofit sectors. On May 7th we had a service appointment with John. He was prompt, courteous, knowledgeable, and professional. John completed the work and left the area cleaner than he found it. He sure smiled a lot:) thanks, John for a job well done! I highly recommend Arrow Plumbing.
Love Arrow Plumbing. I called with a water pressure issue on a Wednesday afternoon. At 7:55am Thursday they were at my door ready to solve things. The plumber was friendly, honest and diagnosed the problem within minutes. Two hours later everything was replaced, including a hose bib that had been leaking for years! The price was beyond reasonable and the work impeccable. Besides the good work, I see Arrow Plumbing supporting non profits all over our community. Give them a call and be impressed like I was!
Water heater broke Saturday afternoon. Called and left a message at their business phone.. Got a call back within an hour. Can̈elo explained the costs of a weekend visit and his associate came in to assess the heater sunday. We agreed to have the repairs the following day Monday at 8 am. The crew was on time and finished the job 2 hours tops. Made sure everything was working properly before they left. ARROW plumbing is great.
Arrow plumbing was truly an answer to my prayers.Our W.H. went out Sunday morning!! We had just cold water. i was just going to get in shower!! John was just great. Very helpful, most knowledgeable he had corrections to make due to a previous persons job.Ugh!! no worries he just took care of the situation replaced my WH. Job done!! i’m most greatful for Arrow and their prompt response to my request. thank~you M. S. 🤗🎉
Had a shower repair I needed done. First place I reached out to told me earliest would be a week. Arrow had someone out in an hour so was done in an hour and the work is perfect! Arrow Plumbing are now my go-to plumbers! Oscar (who came out to do the work) was great and cleaned up perfectly after himself, and the I guy I was communicating with to get it to happen was so easy and helpful.
Outstanding service! I couldn’t be happier with the service I received. The technician arrived on time, was professional, had a great attitude and quickly diagnosed the issue with my water heater. They explained everything clearly and had the problem fixed in no time. It’s rare to find such reliable and honest service these days—highly recommended!
We have been using Arrow Plumbing for 11 years now. We've always been very happy with all they've done over the years. They are on time, knowledgeable and never leave a mess. Just recently they insta lled a water softener and water filtration system. It looks wonderful! We won't call anyone else. We highly, highly recommend Arrow Pl
Business details
Service area
Based in Lompoc. Serves 2 nearby cities within 20 miles:
Arrow Plumbing Drain & Repair Service