Aquaduct Plumbing, Heating & Air
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Trust Score: 92/100 · Based on 135 reviews
⚠ Analysis based on 5 of 135 total reviews
Our Verdict
#6 of 12 in Aurora, IL
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 0 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 135 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Not enough data to identify weaknesses
All 5 sampled reviews are 5-star — not representative of 135 total reviews
Limited data
Customer reviews
Recent Google reviews
Jason and team were outstanding in every capacity, from start to finish. Highly professional, excellent customer service. Took the time to provide thorough explanations and answer any questions we had. For our new home, we had them install a new furnace, replace and upgrade our water filtration system, install new sun pump, and replace a toilet. Everything done to perfection with the highest quality products. Highly recommend Aquaduct Plumbing, Heating & Air.
We had our water heater go out on Thanksgiving Day. We had a contract with another provider in the area who didn’t have our size water heater in stock and with the storm, no one was available until Monday. I called Aquaduct’s emergency line and received a call back within 5 minutes on a Saturday. After waiting almost two days, they were able to come out within 2 hours and provide a honest quote with breakdown that was easy to understand. We are canceling our contract with the other provider. Very professional and friendly! Highly recommend!!
I have been using Aquaduct plumbing for years now. Jason the Owner is Amazing! Jason always takes the time to answer any questions and always thoroughly explains the work he will be doing. The customer service is also top notch; from the first phone call I make to the office speaking to either Vanessa or Britanny to when Jason and Mike show up at my front door. They all go above and beyond to make calling a plumber less stressful. I highly recommend using this company.
Friendly, efficient and professional. Appreciate the rapid response despite being a busy season. Had my problem diagnosed and repaired quickly without extra charges or unneeded work. Gave recommendations for potential future needs. Would certainly call them again.
Our entire extended family uses Aquaduct plumbing. They’ve installed water filtration systems at three of our family homes and most recently installed a tankless water heater. Always professional and courteous! Fair pricing, and financing available too!
Business details
Service area
Based in Aurora. Serves 23 nearby cities within 20 miles:
Aquaduct Plumbing, Heating & Air