Aqua City Plumbing & Sewer Inc.
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Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 13 reviews
Top pickOur Verdict
#7 of 13 in Addison, IL
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
No major caveats
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 13 Reviews Tell Us
Emergency Response
Same-day emergency response: 1 of 5 reviews explicitly mentions same-day arrival for active sewer backup
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Handles complex sewer work correctly: 2 of 5 reviews detail major sewer repairs (150ft main line clog, collapsed sewer) executed professionally
Communication
Clear communication and transparency: 2 of 5 reviews highlight explanation of work, honesty, and proactive identification of secondary issues
Pricing
Fair pricing even on complex jobs: Multiple reviewers specifically praised pricing fairness on expensive repairs
Customer reviews
Reviews from Google, Yelp & more
Had a great experience with Chris and his crew. They were prompt, knowledgeable, and explained everything clearly before starting the work. The repair was done efficiently and the area was left clean. Fair pricing and excellent service—highly recommend.
Chris was awesome. Very honest and helpful. I would highly recommend.
I was having sewer water coming up into my kitchen sink. They came out the same day and resolved the issue. My pipes needed to be cleaned. Excellent service. Very happy with the service. Highly recommend.
I called Aqua City for a drain cleaning. It turned out my sewer had collapsed and fortunately they also do sewer repair.l so they were able to take care of that for me. While they were there they pointed out how old my sump pump system was and quoted me for a sump pump replacement with a new battery backup which works even if the power goes out, which it does several times a year. Very happy with the service and pricing.
My main sewer line was clogged an is 150 to the street and is 75 years old,Chris and his crew dug down 8 feet cleared the pipe of roots , installed a new T section of pipe replaced the soil, they are professional,knowledgeable polite and friendly a very difficult job done correctly.
Business details
Service area
Based in Addison. Serves 46 nearby cities within 20 miles:
Aqua City Plumbing & Sewer Inc.