Andersen Plumbing, Heating and AC Repair
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Trust Score: 90/100 · Based on 1727 reviews
Our Verdict
#3 of 4 in st charles
- Emergency and same-day calls
- Complex installs and remodels
- Bathroom and kitchen remodel plumbing
- You're highly price-sensitive
Hire if: You need clear communication and upfront explanations
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1727 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
No pricing-specific feedback in the sample — pricing transparency not directly evidenced
Sample is uniformly 5-star; weakness signal is weak
Quality & Professionalism
Faucet install described as 'clean and precise' with spotless cleanup
Pricing
No pricing-specific feedback in the sample — pricing transparency not directly evidenced
Customer reviews
Recent Google reviews
Jon and Cesar came out to diagnose a noise I heard coming from the furnace. They arrived quickly, were polite and professional and did a thorough inspection of the entire furnace. They were able to figure out the issue and discussed with me the other things they saw that looked like they should be addressed to keep the furnace running smoothly. They offered me different options on what to repair urgently and what should be addressed but could wait a bit longer. They were not pushy at all and explained everything thoroughly while showing me pictures of what they were seeing. I continue to use Anderson because every time I’ve needed them this is the same reliable and professional service I receive.
I recently had a bathtub faucet installed by Andersen, and I couldn’t be happier with the experience. Evan and Michelle were professional, courteous, and clearly knew what they were doing. They took the time to make sure everything was installed properly and working perfectly before they left. Their workmanship was clean and precise, and they made sure the area was spotless when the job was finished. It’s clear they take pride in the quality of their work. I would definitely recommend this company to anyone looking for reliable and professional plumbing services.
We had an outstanding experience working with Joe Harkins. From the moment he arrived, he demonstrated a high level of professionalism, knowledge, and attention to detail. He took the time to thoroughly assess our home and carefully identify the source of the leak, explaining each step of the process in a clear and reassuring manner. Joe truly went above and beyond to ensure we felt confident that the issue was properly diagnosed and that our system was secure. His expertise and patience gave us peace of mind during what could have been a very stressful situation. In addition, he provided thoughtful recommendations for trusted services that could assist with the necessary repairs. That extra level of guidance showed that he genuinely cares about his clients and the long-term well-being of their homes. We highly recommend Joe Harkins to anyone in need of a knowledgeable, dependable, and customer-focused professional.
Highly recommend Joe and the Anderson team. Joe replaced our sump pump and was outstanding to work with. He took the time to educate us, clearly laid out all of our options, and explained the trade-offs so we could make an informed decision—no pressure, just solid guidance. The quality of the work was excellent. We’ve had Anderson out to our house multiple times over the past few months for different issues, and each experience has been consistently superb. Professional, knowledgeable, and reliable service every time. We wouldn’t hesitate to call Joe or Anderson again.
Nate & Zach were great! They were on time, very polite and very knowledgeable. Immediately was able to identify the issue and provide a solution. Walked me through everything in a way I understood. Great service all around! “Im just a girl” lol and I was able to explain the issue no problem to my husband as well. 10/10!!
Business details
Service area
Based in St. Charles. Serves 27 nearby cities within 20 miles:
Andersen Plumbing, Heating and AC Repair