Andersen Commercial Plumbing, LLC
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Self-reported — not confirmed by reviews
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Based on review analysis
1 concern
Gross negligence complaint: left 14th floor glass patio door wide open while tenant on vacation; unit covered in pipe sludge on counters, under sinks, and across dishwasher — 1 of 5 analyzed reviews at this volume is a significant signal
Trust Score: 0/100 · Based on 136 reviews
Our Verdict
#16 of 16 in West Covina, CA
No standout specialties
- You're highly price-sensitive
Hire if: You need clear communication and upfront explanations
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 136 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Not enough data to identify weaknesses
Gross negligence complaint: left 14th floor glass patio door wide open while tenant on vacation; unit covered in pipe sludge on counters, under sinks, and across dishwasher — 1 of 5 analyzed reviews at this volume is a significant signal
Quality & Professionalism
High-rise and commercial boiler expertise confirmed: proactive follow-up from ownership and boiler troubleshooting on multi-unit property
Customer reviews
Reviews from Google, Yelp & more
Hector from Andersen Plumbing did a fantastic job and was very polite and professional. Highly recommend! Will request him in the future, for sure. Thank you! 🙂
Josh was amazing. He figured out the issues, came up with a proposal, purchased everything so we didn’t have to, installed it brilliantly, and even taught us how to maintain it as well as identified other issues that needed to be addressed. Honestly, one of the best experiences we’ve had.
We’ve had a fantastic experience with Eli Tech. Anderson commercial plumbing service is excellent—attentive, informative, and always professional. Communication is top notch, and the team is great at keeping us updated throughout the process. Ownership is proactive and consistently follows up to ensure everything is running smoothly. Eli Tech did a great job troubleshooting and servicing our boilers. Highly recommend!
Unprofessional, Negligent, and a Major Security Risk If I could give zero stars, I would. This company was contracted to do work in my unit while I was away on vacation, and I returned home at 11:30 PM to an absolute nightmare. First and most importantly: They left my 14th-floor glass patio door wide open. Leaving a high-rise apartment unsecured and exposed to the elements while a resident is out of town is gross negligence. To make matters worse, the unit was covered in "pipe muck." There was sludge under my sinks, on the counters, and even sprayed across my dishwasher. I also had to pass a carpet cleaner over a rust stain 25 times just to save my flooring. I spent the first three hours of my return scrubbing filth instead of unpacking. Zero respect for property or safety.
Hector came quick to help our high rise and our water heater issues. Quick to troubleshoot and diagnose the problem. Flexible with our requests and adaptable to our needs. He quickly got Gerry out to assist in swapping out a water heater on the 9th floor, got our residents back up and happy. Thank you Hector and Gerry. Attn Ever @ Versosa.
Business details
Service area
Based in West Covina. Serves 27 nearby cities within 20 miles:
Andersen Commercial Plumbing, LLC