Amped Plumbing Heating Air Conditioning and Security
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Claims 24/7
Self-reported — not confirmed by reviews
Mid-Range
Fair Pricing ✓
1 concern
1 star alleges three AC visits in a month, ~$1000, combative owner, and out of range service claims (HVAC side)
Trust Score: 65/100 · Based on 195 reviews
Our Verdict
#10 of 14 in Edmond, OK
Hire if: You need clear communication and upfront explanations
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 75 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 195 Reviews Tell Us
Emergency Response
Sunday/emergency plumbing response cited (weekend_or_emergency=1, emergency-plumbers=2)
What To Watch Out For
A toilet was not flushing the day after service (workmanship callback)
1 star alleges three AC visits in a month, ~$1000, combative owner, and out of range service claims (HVAC side)
Quality & Professionalism
Professional, communicative techs who explain options without pressure (themeCounts.professional=35, communication=3)
Reasonable pricing for quality water-heater work noted
Communication
Professional, communicative techs who explain options without pressure (themeCounts.professional=35, communication=3)
A toilet was not flushing the day after service (workmanship callback)
Pricing
Reasonable pricing for quality water-heater work noted
Customer reviews
Recent Google reviews
Shelby was courteous and prompt. Got my sewer line back up and working after finding the break. Easy to communicate with and sent me plenty of pictures of progress to completion since I was out of town.
Ricky did a great job and was very friendly & professional.
Greg was very polite and professional, took the time to explain to me what he needed to do. Tanner was also great.
Toilet is not flushing the next day after service
Attempt to call, agent with foreign accent hangs up my face.
This is a derilic company. Stay clear! Three visits in one month, almost a thousand dollars later, to fix an ac unit? The owner, joe, was combative when i talked to him, just to finally get an ac repair done right. Do yourself a favor and call a qualified company. Joe told me i was out of their service range, after sending a technician the first time bc "they had some down time" he did offer to pay back the first two visits, like the check is in the mail type of deal. Last visit was a total accumulation of lies. Supposedly it was my downstairs unit that was affecting my upstairs unit. Downstairs unit was running perfectly. But the shady stuff happened when the tech lied about that,then passed me off to the money collector. After i gave my card number, he hung up abruptly. This company does not need to be allowed to do repairs in Oklahoma! Best of luck joe .edit, still waiting on that refund that you said two week ago.
Taylor Faudree and his partner were absolutely amazing. Educated me in the process of getting my sewer line replaced. Even gave me a decent deal for install. He kept me in the loop of what was going on and being done throughout the entire process and always returned my calls for questions. He even came back after the job was done around 7:30pm on a Friday evening when I called about my shower drain backing up hours before. He kept his word about coming back to check on me. Of course when he got there, the drain was perfectly fine - just had to flush some gunk out that remained after the install. Couldn’t recommend Amped and Taylor enough. Thank you!!
Dakota was actually 10+ stars - he made contact when he first arrived - again told me real prob after checking - again told me the fix & going to get needed parts- brought broken pipe of main water line for me to see - after fix completed, showed me pic of finished repair because it was now covered with soil - & lastly brought final invoice with great advice for future issues if any - just a jewel type of worker - patient, thoughtful, competent, positive, fast & efficient - wow, truly one-of-a-kind - THANKS FOR HIRING HIM - DESERVES A RAISE & PROMOTION - most sincerely, mc
I would give our service technician, Wade 5 stars. But the company as whole was lacking. No preparation or attention to detail before hand. Forced my business to close longer than anticipated. Told me a short timeline just to get the bid. I even called the day before to make sure they were prepared. Lost an entire day of work with no preparation. The job got done. They did a great job, but if you’re a small business owner, everyday matters. And losing days of sales is hard to come back from.
Waited 4 hrs at a vacant house to be called after there time slot had passed and asked if they could reschedule the next day. Sorry, I just gave up a half day of work for a no show. Update: Had a good conversation with the owner. He responded head on with humility and has committed to making it right. I respect his approach and think a lot of service providers can learn from him. I will be updating to a 5 star rating and will be recommending him.
Wes was super courteous and didn’t waste any time getting right to the job at hand, he gave excellent advice on how to keep my drains clean and hopefully problem free. He was done in just under an hour and left zero clean up for me the customer which I really appreciate. I highly recommend Amped and Wesley Norton. Thanks so much for your efficient work Wes!
The 5 Stars definitely go to Wesley! He’s the real deal plumber. Very honest, hard working guy. He was my 3rd plumber to try and diagnose my problem. He listened to me and knew exactly what the problem was! He had an apprentice named Tanner that worked with him and he was very polite and respectful. He will go far learning from Wesley!
Chris was fast and efficient getting to our emergency. He let me know. He didn’t have the parts for it today, but tomorrow he would be out first thing tomorrow now that is quality service coming out on a Sunday. Again thanks I really appreciate your company coming out on a Sunday and getting it done. The Fergusons
Byron and Greg did a fantastic job ! They explained everything they were going to do and why and how they were going to complete the job. They cleaned up after each cut in the sheet rock. They helped move furniture that needed to be out of the way. We are so impressed with the work that was done today!
Ricky was super helpful and knowledgeable. Our house was built in 1964 and has not had updates since then so as you can imagine every little thing balloons into a bigger problem but we really didn't have to stress because our repair was taken care of quickly and we are very pleased.
Business details
Service area
Based in Edmond. Serves 7 nearby cities within 20 miles:
Amped Plumbing Heating Air Conditioning and Security