American Sewer and Drain
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
1 concern
1 of 4 reviews describes complete service failure and inadequate diagnosis on a complex plumbing problem, suggesting potential gaps in troubleshooting capability for non standard issues
Trust Score: 0/100 · Based on 4 reviews
Solid pickOur Verdict
#5 of 7 in South Charleston, WV
- Emergency and burst pipe repair
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need clear communication and upfront explanations
Caution if: You need predictable, consistent service across every visit
Caution if: You need warranty-grade work on a complex or high-stakes install
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 4 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 4 Reviews Tell Us
Emergency Response
3 of 4 reviewers praise rapid response times, including arrival within 20 minutes and early Saturday morning service during a holiday weekend
Fast job completion when service succeeds—one reviewer had drain cleared with auger in under an hour
Emergency and burst pipe repair
What To Watch Out For
Diagnostic failure on complex sewer issues: one reviewer reported the company only checked water level, then abandoned the job without identifying root ball obstruction in city sewer line, requiring a second plumber and city intervention to resolve
1 of 4 reviews describes complete service failure and inadequate diagnosis on a complex plumbing problem, suggesting potential gaps in troubleshooting capability for non standard issues
Pricing
Fair emergency pricing noted by reviewers, with one specifically mentioning competitive rates for after-hours calls
Customer reviews
Reviews from Google, Yelp & more
American Sewer and Drain showed up early this morning, had my drain completely cleared out with an auger in under an hour. Super thankful for them doing this on a Saturday on a holiday weekend, that shows care for the community. Great company, great service, professional and courteous guys.
Great experience, showed up with in 20 minutes and fixed the problem in another 45 minutes. Fair price, especially for an emergency call.
Best company I’ve encountered. When I call they come out fast and always fix my problems.
had root balls in our city sewer line. this co. looked to water level then left and did nothing. had to hire another who properly traced line to obstruction, called 811 and had city sanitary remove the root balls and repair the line. completely inadequate.
Business details
Service area
Based in South Charleston. Serves 4 nearby cities within 20 miles:
American Sewer and Drain