AllStar Plumbers, Inc.
Plumber · Athens, AL
Our verdict
4.4★ across 66 reviews with 43 five-stars and 7 one-stars; fast dispatch (8 fast_response mentions) and BBB A+ accredited, but polarized consistency score (0.535) reveals a pricey tail.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 52 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Same-day dispatch confirmed in 8 of 52 analyzed reviews — tech arrived within 30 minutes in at least one gas-leak call
2 cited reviews
“Our Rinai RL94e water heater started making a very loud grinding/whistling sound this morning while Madison utilities was cycling our water pressure from zero to overpressure. I assumed it was the pump bearings. I called All Star and they dispatched Zach to fix the problem. He arrived within 30 minutes.”
“We had a natural gas leak at our house last night, and the utility company shut off our gas. I called All Star Plumbers, and they came out today and took care of everything quickly. Great customer service, and our technician, Carey, was professional, friendly, and clearly knew what he was doing.”
Cited in 3 of the 52 reviews we analyzed — 1 cited review not excerpted here.
Remodel/new-construction plumbing passed city inspection in 3 days per one reviewer; fixture swap-outs completed on return visits without delay
1 cited review
“Jack completed all of the plumbing work and passed the city inspection in just three days. He was meticulous with every detail and delivered work that went above and beyond expectations. The pricing was fair, and his professionalism and skill were evident throughout the project.”
Cited in 2 of the 52 reviews we analyzed — 1 cited review not excerpted here.
Gas-line leak repaired same-day after utility shutoff — technician Carey drew praise for speed and clear communication
1 cited review
“We had a natural gas leak at our house last night, and the utility company shut off our gas. I called All Star Plumbers, and they came out today and took care of everything quickly. Great customer service, and our technician, Carey, was professional, friendly, and clearly knew what he was doing.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
One reviewer reports paying $325 for a leaky-sink repair that still leaked, followed by a $450 replacement quote for a job ultimately fixed with plumber's putty — potential over-billing pattern
“Charged me $325 to fix my leaky sink. Still leaked, so he was gonna charge another 450 to replace the sink. All it needed was some plumbers putty around the sink basket. Now the new 325 faucet "thunk thunks" every time I turn the water on. Total rip off!!”
Pricing drew a 1-star complaint: $325 charged for a faucet fix that didn't hold, then quoted $450 more — plumbers-putty fix was all that was needed
“Charged me $325 to fix my leaky sink. Still leaked, so he was gonna charge another 450 to replace the sink. All it needed was some plumbers putty around the sink basket. Now the new 325 faucet "thunk thunks" every time I turn the water on. Total rip off!!”
Keep it in proportion: these concerns are cited in 1 of the 52 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Driver in truck 102 tailgated me and when he went to pass me he forced me on to the shoulder to avoid hitting him. He and his passenger also was flipping me off the whole time then when I got back on the highway he brake checked a loaded semi these guys shouldn’t be driving a company vehicle. Will tell all my friends in the area to avoid this company if this is how their drivers drive. VERY UNSAFE EMPLOYEES”
“I do not recommend this company At All!! Hired them to install my sewer pipe and connect it to the main sewer line on a new construction. Sewer backed up after a few days’ Called them back out to fix for three different days and they couldn’t fix. Turned out They connected to a piece of conduit that was used for the main water lines to come under the road!! Had to hire another company to correct it. No refund and …”
“All Star Plumbing needs to change their name to One Star Plumbing. I wouldn't hire this company to unclog a toilette that's how incompetent they are. This company does the new construction plumbing for all DR Horton homes in the Athens Limestone area. I've seen so many new construction homes that have leaks all because they are to incompetent and don't know what the hell they are doing. If your looking for a good …”
Positive
“From the time I called, through the follow up conversatio and there service technician John, we were very pleased.”
“I’ve been extremely impressed with the service provided by AllStar Plumbing during my recent home remodel. Jack completed all of the plumbing work and passed the city inspection in just three days. He was meticulous with every detail and delivered work that went above and beyond expectations. The pricing was fair, and his professionalism and skill were evident throughout the project. I would highly recommend Jack to …”
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The rating picture
Newest review in our sample: Jan 2026.
Across platforms
Should you hire AllStar Plumbers, Inc.?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
AllStar Plumbers, Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Athens · Ardmore · Huntsville