Allied/All-City

Allied All City installed a brand new service line for us after failure of our previous line. It involved horizontal directional drilling 6 feet underground over a distance of over 200 ft. John responded promptly to all inquiries and gave a clear assessment and quotation. It was a big job, but they handled it in one day as promised with attention to lots of details. I was very happy with their work and the entire experience. They handled themselves very professionally. I would recommend their services.

I called yesterday morning at 5:55am and left a message, got a call back from Joe within 3 minutes. Had frozen pipes at my rental property from the bitter cold we've been having and by 8:30am, the same day, four men arrived with equipment who diagnosed the problem and had the water flowing within 1 hour. Very grateful that I called them first. The crew was nice, helpful and communicated everything they were doing with me. Great Job, highly recommended!!

My water main started leaking in my basement and I had to have the service shut off at the street. I call Allied last night, and they sent Juan by to survey my job and they provided me a price to replace my main from the curb to the meter in the basement. They arrived this morning with 4 men and all sort of heavy equipment. Oh so grateful for their drilling equipment so they didn’t have to tear up my new driveway and walk installed last year. They ran the new main, ,and replumbed everything in my basement. While the original quote shocked me, you certainly get what you pay for. It turned. out to be a bargin. Any other contractor - I’d be having my sidewalk, walkway and front porch redone. I highly recommend this company.

I called for a service appointment and was informed of the service charge for a technician to arrive and assess my boiler. There was a description of the issue at hand which was frozen pipes and explained on the service call in making the appointment. Once the technician arrived, the technician looked at the pipes for 30 seconds and said there is nothing they can do till the pipes thaw out due to being frozen. This is something that could have been mentioned through the phone call during making the appointment. However it seemed like a ploy to just get money out of a consumer because not only was I charged $95 just for someone to tell me what i told the company, the technician then offered a space heater at a rate for $550 an hour. I decline the heater, placed my own space heaters inside the boiler room, within the hour my boiler was thawed out. I found the issue on my own and fixed my boiler. This company was a waist of time and money. Don't recommend

Juan, Rob and his crews just finished the liner job for my house. They are very professional and work to perfection. Rob is very knowledgeable and explain in detail. I’m so glad they are dispatched to work on my sewer issue. Truly appreciate everyone in the back office of Allied/All-City. Highly recommended this company.