Alliance Service Pros - Plumbing & Heating
Plumber · Willingboro, NJ · Open 24 hours per Google listing
Our verdict
4.7★ across 212 reviews but only 5 analyzed (3 positive / 2 negative, 0.04 consistency); complaints include a $700+ job with wall damage and an unfinished install still uninspected after 15 months.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Strong insurance-coordination capability: worked with homeowner's insurer over 52-day motel stay to restore flood-damaged crawlspace (Rich Marino).
1 cited review
“Alliance worked well with our insurance company: Alliance was prompt and thorough and thoughtful at all times. They changed our disaster into an adventure!”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Plumber cut 2 large holes in basement bar wall claiming he couldn't find the line, then charged $275 for a 'Professional Search' on top of $700+ total — spigot failed within 3 years of install.
Cited in 1 of the 5 reviews we analyzed.
Red flag
New HVAC system installed August 2024, still not inspected 15 months later; customer says team won't return calls or emails to finish the job.
“It took them over a year to return and correct some issues. I still do not have my humidifier connected and they do not return my calls and emails. It is now the end of November 2025.”
Unfinished installation left uninspected for 15+ months; customer says they stopped returning calls and emails by November 2025 (Matthew Dariano Sr).
“It took them over a year to return and correct some issues. I still do not have my humidifier connected and they do not return my calls and emails. It is now the end of November 2025.”
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Spigot broke after ~3 years of being installed, valve no longer functions properly and water was leaking outside in the freezing cold. Out of fear of the line freezing, I had to cut the copper pipe and cap it off with a temporary sharkbite until a real plumber and came and fix it. I was charged over $700 for this job on Oct 11th, 2022, which is absolutely absurd and ridiculous considering the amount of damage they …”
“Had ane new central air and heater installed in August 2024. It ran well but was not completed properly. It took them over a year to return and correct some issues. I still do not have my humidifier connected and they do not return my calls and emails. It is now the end of November 2025. I would not do buisness with these people. P S. It still has not been inspected as per Jake. "Don't call for inspection until the …”
Positive
“We had a "flood disaster" in our crawlspace. We spent 52 days in a motel. We found Alliance worked well with our insurance company: Alliance was prompt and thorough and thoughtful at all times...Making sure we were comfortable. It was great working with Jennifer, Jake, and the whole crew. They were all very friendly, yet professional. I would recommend them anytime and give them an A+. They changed our disaster …”
“Absolutely had an amazing experience with this company. Professional from the office staff to the technicians. Jacob took his time with us and explained the process and assured that we were pleased. All of the workers were extremely respectful of our home. We had our bathroom remodeled to ensure that my elderly father could be safe while using it. I highly recommend this company and will definitely use them again …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 212 reviews so far. Treat this as a first read.
Newest review in our sample: Jan 2026.
Should you hire Alliance Service Pros - Plumbing & Heating?
Hire if
- You need fast same-day or after-hours response
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Alliance Service Pros - Plumbing & Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Alliance Service Pros - Plumbing & Heatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Moorestown · Berlin · Browns Mills · Chesterfield