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Allen & Sons Plumbing and Heating

Castle Rock, CO
4.9(391 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

1 concern

upselling concerns

Trust Score: 0/100 · Based on 391 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 391 Reviews Tell Us

Emergency Response

Root-cause problem solving: Multiple reviewers praise thorough diagnosis and long-term solutions over quick fixes. Wayne replaced a decade of patch jobs with a comprehensive system redesign; JoJo installed a pressure regulator to prevent recurring pinhole leaks rather than just patching them.

Exceptional responsiveness and scheduling flexibility: 5 of 5 reviews highlight fast service availability. Same-day service offered; next-day scheduling with ease; real person answers phone immediately with no automated system.

Emergency and same-day calls

What To Watch Out For

Not the lowest-cost option: One reviewer explicitly noted Allen & Sons was not the cheapest of 4 bids received, though they chose them for quality and professionalism.

1 review mentions membership programs or upselling

Upselling concerns

Quality & Professionalism

Root-cause problem solving: Multiple reviewers praise thorough diagnosis and long-term solutions over quick fixes. Wayne replaced a decade of patch jobs with a comprehensive system redesign; JoJo installed a pressure regulator to prevent recurring pinhole leaks rather than just patching them.

Not the lowest-cost option: One reviewer explicitly noted Allen & Sons was not the cheapest of 4 bids received, though they chose them for quality and professionalism.

Communication

Exceptional responsiveness and scheduling flexibility: 5 of 5 reviews highlight fast service availability. Same-day service offered; next-day scheduling with ease; real person answers phone immediately with no automated system.

Owner involvement and customer education: Clayton (owner) personally handles calls and scheduling; technicians take time to explain work and answer questions patiently.

Pricing

Not the lowest-cost option: One reviewer explicitly noted Allen & Sons was not the cheapest of 4 bids received, though they chose them for quality and professionalism.

Fast ResponderGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

M
Mary

JoJo came to help us identify the cause of the pinhole leaks we keep getting our pipes and installed a new pressure regulator to reduce the water pressure. He was straightforward and got the fix done professionally. I recommend Allen & Sons!

C
Connor O'Brien

Clayton, the owner is an awesome human being! I just moved back to Colorado and messed up the sprinkler blowout process. I gave him a call, scheduled the service for the next day and they had me sorted with ease. I had referred him to my father up in highlands ranch as well, he was very happy with the quality and speed as well. Highly recommend Allen & Sons for any plumbing needs.

S
Sarah Johnsen

We had an issue with water pooling at the base of one of our toilets and decided it was finally time to replace both of our old toilets. From the very first call, Allen & Sons stood out. I spoke with a real person immediately, no automated system in sight. They offered same-day service, but worked around my schedule and came out the next morning. I got a text when Jojo was on his way, and he arrived on the early end of his two-hour window, always a win. Jojo installed both toilets efficiently and was polite, knowledgeable, and great at explaining things throughout the process. After finishing up, he caught an issue and took care of it right away without any fuss. That kind of attention to detail really stood out. Reasonable pricing, excellent service, and a team member who clearly takes pride in his work. We will absolutely be calling Allen & Sons again!

B
Brian Codding

After years of dealing with multiple plumbers, recurring leaks, and a lot of patch jobs, I finally feel like we have a real, long-term solution thanks to Wayne at Allen & Sons. Wayne took the time to actually figure out what was going on instead of just fixing the next leak. He cleaned up a decade’s worth of prior work, quick fixes, and a pretty messy setup, and put in a well thought out solution from end to end. His focus was on reducing long-term stress on the system, improving water quality, and making sure everything is built to last. The work in the mechanical room is especially impressive. He replaced what had become a rats nest of PEX and fittings with a clean copper install that looks and functions way better. Wayne was also very patient throughout the process. I had a lot of questions given everything we’ve been through, and he took the time to walk me through it all. I’d definitely recommend Wayne at Allen & Sons if you’re looking for someone who knows what they’re doing and actually fixes the problem the right way.

A
Alan Sturm

I got 4 bids for replacing 2 water heaters. Allen & Sons was not the cheapest, but I went with them because they were the most professional, communicated well, and were honest with me from the start. They did what they said they would do, were on time (and fast), and most importantly did a great job. I highly recommend them.

Business details

Phone
(303) 957-6200
Address
834 S Perry St, Castle Rock, CO 80104, USA
Hours
Varies — check website

Service area

Based in Castle Rock. Serves 6 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
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Allen & Sons Plumbing and Heating

4.9$$
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