All Star Plumbing & Heating, Inc
Plumber · Cedar Falls, IA
Our verdict
Excellent emergency response and workmanship, but demands full payment upfront on major jobs—a dealbreaker for most homeowners.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: 2 of 5 reviewers explicitly mention immediate arrival or same-day service for urgent issues like water heater failure
1 cited review
“Great service, fast response, and professional work”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High-quality workmanship: 3 of 5 reviewers praise installation quality and professionalism, with one noting utility bill reductions post-install
1 cited review
“installed our new Rheem furnace and ac unit and did excellent job”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Clear communication during projects: 2 reviewers mention technicians keeping them informed of progress and delivering work on schedule
1 cited review
“Great service, fast response, and professional work”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Full prepayment requirement is a significant financial risk on large projects—1 of 5 reviews documents explicit refusal to accept deposits or payment-on-completion terms
“want full amount of $17k up front BEFORE any work”
Hidden upfront fees: $300+ diagnostic/scheduling charge despite advertising 'free estimates' on website
“want full amount of $17k up front BEFORE any work”
Aggressive payment terms: Demands 100% payment before work begins on major jobs (sewer line, furnace replacement), with one reviewer citing a $17k upfront requirement
“want full amount of $17k up front BEFORE any work”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We have a sewer pipe broken in our basement, contacted All Star to get an estimate on how much it would be to fix. Their website says free estimate but charges us over $300 just to even schedule us before someone would come out and look. The young guy who came out was very nice and knowledgeable, no complaints about him. Only reason I’m giving two stars. Got our estimate back and we thought it was a bit high and …”
Positive
“Great service, fast response, and professional work. Highly recommend!”
“Dave installed our new Rheem furnace and ac unit and did an excellent job. Our utility bill has gone down significantly as well, which tells me we purchased quality equipment. 10/10 would recommend calling All Star!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 33 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
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