All plumbers
AP

All Phase Plumbing

Bonney Lake, WA
4.9(52 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Budget-Friendly

Fair Pricing ✓

RED FLAGS

1 concern

Service quality inconsistency: 1 of 5 reviews reports a technician who was dishonest, unmotivated, and refused the job—compounded by management's non response after assurance of follow up

Trust Score: 0/100 · Based on 52 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 52 Reviews Tell Us

Emergency Response

No reviewers specifically mention emergency response times

What To Watch Out For

Critical follow-up failure: after initial visit and promised estimate, no estimate or manager callback received within 3 days despite customer calling twice

Technician behavior issues: one technician refused to inspect crawlspace, claimed to hear rodents (later proven false by competing plumber), and made the customer feel like a burden

Service quality inconsistency: 1 of 5 reviews reports a technician who was dishonest, unmotivated, and refused the job—compounded by management's non response after assurance of follow up

Quality & Professionalism

Jeremy specifically praised across 3 reviews for being professional, kind, knowledgeable, and providing detailed, honest assessments

Communication

Strong same-day responsiveness: receptionist Regina scheduled a technician arrival same-day with clear ETAs and communication

Critical follow-up failure: after initial visit and promised estimate, no estimate or manager callback received within 3 days despite customer calling twice

Pricing

Exceptional pricing fairness—one reviewer was guided through a DIY fix at no charge, and another received accurate same-day estimates without exaggeration

Technician behavior issues: one technician refused to inspect crawlspace, claimed to hear rodents (later proven false by competing plumber), and made the customer feel like a burden

Fair PricingClean & ProfessionalGood Communicator

Customer reviews

Reviews from Google, Yelp & more

J
Jeremy

I spoke to the receptionist Regina this afternoon to get a clog fixed and she was not only kind but extremely helpful, and was able to get someone out day-of with no issues. She was able to grab my information and give me an estimate of the service provider’s arrival. The call was simple and easy and gave me confidence in their work. Jeremy was our service provider and was able to get our clog fixed within an hour of arriving, and gave accurate prices for what it’d cost today. He gave me clear information on the issue and the pipes without exaggeration; we had another provider come visit earlier in the day who gave me pictures on what the crawlspace beneath the house looked like, and Jeremy’s description of the crawlspace matched perfectly to the pictures I’d seen, which gave me huge confidence in the quality of his work. He was also able to go back into the crawl space and get pictures to provide estimates on what a fix would be priced like in the future. Jeremy was professional and kind, and was very comfortable in his line of work. After a despicable morning with a very unprofessional plumber (not at All Phase), Jeremy was a breath of fresh air this afternoon. I highly recommend and we’ll be back if we need another fix!

A
Andrew Meyer

Your team did an amazing job with the small space they had to work with. Highly recommend them and will call them back with next plumbing job.

A
Aleen Pineda

The team at all phase were super! I got my issues corrected before winter and 100% would recommend them. Jeremy did a great job, was kind, communicative, and very knowledgeable!

C
Crystal Palermo

Horrible absolutely horrible!! Don’t waist your time or money with this company. They need to really closed down until they get better employees and management. No care or sense of urgency. Company is un organized the employees are lazy. I have a leak and still have a leak. The person they sent over made me and my husband feel like it was a bothersome he was here to help. And he even told my husband that his company doesn’t pay him enough to crawl in crawl spaces. And as soon as I opened the crawl door my husband had like 5 mouse traps for caution. You could tell they had been there for like 5 to 10 years, cause the traps were really old looking no mice in them no rats in them. Some might’ve been triggered by maybe me stomping on the floor or something. The guy looked at them said I don’t do mice or rats and I’m like ok There’s none in there so go ahead. He went halfway in the crawl space and literally jumped back and said that he heard a mouse or a rat. Talked to my husband abt running a new line to avoid going under house and would email us an estimate. I didn’t receive one that day. so called office I I called office next morning day 2, was hoping it was a bad employee not the company. The lady that answered said she knew what I was talking abt and would get that estimate over to us. And have the manager call me. Not an I am sorry or even that she was shocked as to what I was telling her. Now Day three still no call or estimate. of course didn’t wait three days so I called another company. Day 2 They came crawled right up underneath the house. They did see two mummified rats, but they had been there for like years. He said at least 10 years. Andy’s plumbing really great guy, went under didn’t see any fresh activity of rodents. So the employee from all phase plumbing was a liar to top everything off. The leak is not even under the house, but still no estimate from all phase or a call from The manager and they was the first plumber we called. Worst company ever can’t believe they are actually in service.

L
Lily Lee

This is an amazing plumbing company! The team and Larry are so helpful! He wanted to save us money so he went on FaceTime and guided us through step by step and solved our problem without charging us any ‘money. He is courteous and professional. We highly recommend this company.

Business details

Phone
(206) 772-6077
Address
14101 Interurban Ave S Unit 78-A, Tukwila, WA 98168, USA
Hours
Open 24 hours

Service area

Based in Bonney Lake. Serves 22 nearby cities within 20 miles:

Last updated July 7, 2026 · Data from Google Reviews
0

All Phase Plumbing

4.9$
Call