All Phase Plumbing
Plumber · Bonney Lake, WA · Open 24 hours per Google listing
Our verdict
Excellent pricing and workmanship when you get Jeremy, but a single bad technician experience and delayed follow-up created a serious service consistency problem.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional pricing fairness—one reviewer was guided through a DIY fix at no charge, and another received accurate same-day estimates without exaggeration
2 cited reviews
“Guided us through FaceTime, solved problem without charging money.”
“Jeremy's description matched pictures perfectly, giving huge confidence.”
Strong same-day responsiveness: receptionist Regina scheduled a technician arrival same-day with clear ETAs and communication
1 cited review
“Jeremy's description matched pictures perfectly, giving huge confidence.”
Jeremy specifically praised across 3 reviews for being professional, kind, knowledgeable, and providing detailed, honest assessments
2 cited reviews
“Jeremy's description matched pictures perfectly, giving huge confidence.”
“Jeremy kind, communicative, and very knowledgeable.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Service quality inconsistency: 1 of 5 reviews reports a technician who was dishonest, unmotivated, and refused the job—compounded by management's non-response after assurance of follow-up
“Still have a leak. No estimate or manager call after three days.”
Critical follow-up failure: after initial visit and promised estimate, no estimate or manager callback received within 3 days despite customer calling twice
“Still have a leak. No estimate or manager call after three days.”
Technician behavior issues: one technician refused to inspect crawlspace, claimed to hear rodents (later proven false by competing plumber), and made the customer feel like a burden
“Still have a leak. No estimate or manager call after three days.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Horrible absolutely horrible!! Don’t waist your time or money with this company. They need to really closed down until they get better employees and management. No care or sense of urgency. Company is un organized the employees are lazy. I have a leak and still have a leak. The person they sent over made me and my husband feel like it was a bothersome he was here to help. And he even told my husband that his company …”
Positive
“I spoke to the receptionist Regina this afternoon to get a clog fixed and she was not only kind but extremely helpful, and was able to get someone out day-of with no issues. She was able to grab my information and give me an estimate of the service provider’s arrival. The call was simple and easy and gave me confidence in their work. Jeremy was our service provider and was able to get our clog fixed within an hour …”
“Your team did an amazing job with the small space they had to work with. Highly recommend them and will call them back with next plumbing job.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 52 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Find plumbers near you
All Phase Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Maple Valley · Issaquah · Ravensdale · Bremerton