Alewife Co
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24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
1 concern
One documented incident of rude, condescending, and aggressive communication from a technician; reviewer suspects pattern of similar behavior
Trust Score: 0/100 · Based on 43 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 43 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Not enough data to identify consistent weaknesses; 4 of 5 reviews are highly positive
One documented incident of rude, condescending, and aggressive communication from a technician; reviewer suspects pattern of similar behavior
Quality & Professionalism
Consistently delivers work below estimate or as promised—4 of 5 reviewers praise pricing fairness and quality
High-quality workmanship across multiple job types (boiler service, toilet installation, valve replacement, drain work)
Communication
Strong on-time arrival and responsiveness; one 20-year customer explicitly credits them for reliable emergency availability
Pricing
Consistently delivers work below estimate or as promised—4 of 5 reviewers praise pricing fairness and quality
Customer reviews
Reviews from Google, Yelp & more
Frank was terrific. he hooked up new gas dryer to gasline and also installed new toilet flush button i had procured from Monique's on his advice. His last visit, he serviced my boiler including replacing two valves. it has never run so efficiently as this winter. THANK YOU, FRANK!
I've been using Alewife for years. They have always done great work. I recently had a new toilet installed that also required repiping and the final cost came in below their estimate.
I had my furnace inspected to see if everything was working properly. There have been starts and stops. But, Alewife has responded well!! They are always ready to fix problems and show up on time! I've done business with Alewife for about 20 YEARS!! I plan to stick with them.
The plumber (Greg or Craig) came over to fix the faucet in the bath tub and told me he'll need to replace it and I said sounds good call me if you need something and I went to the living room to work. He calls me and shows me the detached faucet and tells me something and I said "that's a lot of calcium buildup" and the guy says "the house is old" and goes on and says something about the door frame which I don't really understand. I told him "the house is old and you can feel the floor slanted" and the guy goes "the house is settling in" and somehow become condescending and lecture me to say "if you want to live in a new place go live in a new place" and I'm thinking what is this guy talking about. He continues to say things in an aggressive and condescending ways and I'm just thinking how bizarre this situation is. Having to tolerate this rude and unpleasant person. Just unprofessional and unpleasant. Guarantee this is not the first time the person acted like this and most likely not the last time either.
Alewife Plumbing was terrific. As part of a new kitchen in a 10 unit condo in Brookline we had to have a building drain down to replace the hot and cold water shutoffs which we old and not closing completely. We scheduled the work with Alewife and the property manager. Alewife arrived bed as scheduled and completed the drain down and valve replacement. They also made suggestions about where the valves should be located for easy access. Overall fantastic work!
Business details
Service area
Based in Somerville. Serves 27 nearby cities within 20 miles:
Alewife Co