Agentis Plumbing
Plumber · Allentown, PA · Open 24 hours per Google listing
Our verdict
Owner Wade has personally scoped after-hours emergencies the same evening, and crews have answered holiday calls at no extra charge. 6 of 46 reviews are 1-star, with one complaint about a never-delivered quote after 2 follow-up calls.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 46 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-evening emergency response — owner scoped a basement water-line break by 9:30pm and crews were on site by 7am the next morning
1 cited review
“by 9:30pm, just a couple hours after the initial call, I had received phone calls from Wade with Agentis and he came out in person to scope out the project”
No upcharge for holiday or after-hours calls per a long-time customer
1 cited review
“They will will respond at any time holidays included for no extra cost.”
One reviewer reports a competitor quoted $1,000 more than Agentis for the same water heater make and model
1 cited review
“I had a competitor come out for the same make and model, and they were $1000 more expensive.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Estimate follow-through gap — at least one customer waited weeks without resolution after a polite in-person visit
“Estimator was extremely professional and polite, however never followed up with a quote. Called the store 2 times”
One estimator never followed up with a written quote despite the customer calling the store twice over two weeks
“Estimator was extremely professional and polite, however never followed up with a quote. Called the store 2 times”
Keep it in proportion: these concerns are cited in 1 of the 46 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Prices are ridiculous! 1k for a faucet.”
“Cocky plumbers with a know it all attitude. I felt the run around with these guys, definitely up-charged for the ridiculously small job, which wasn’t even fixed properly, just bypassed to circumvent a leak. Not to mention the mess left behind afterwards. I don’t expect a cleaning service but there was no consideration for the dirt tracked across my floors. The only thing that can be said is they were fairly …”
Positive
“Agentis is great! Second time we used them! Friendly staff! Tyler and Andrew were great! Thanks Agentis!”
“Exceptional Employees! Excellent work ethic. Humanitarian. I must say, I’m beyond delighted and thankful to have gotten my water pipe work done by this company because of the 3 employees who performed it. Since they arrived, WAYDE, RAFAEL and NOAH were super pleasant and amicable; the job was supposed to be “a regular one” until they pigged open the pipe. The pipe was so corroded that it broke while trying to pull …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Oct 2025.
Across platforms
Should you hire Agentis Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Agentis Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Agentis Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Bethlehem · Bath · Bechtelsville · Parryville