After Hours Plumbing Service
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium
Based on review analysis
1 concern
Critical disconnect: pricing_fairness dimension of 0 contradicts perfect 5 star Google rating across all reviews. Either billing disputes exist in unsampled complaints or scoring methodology is broken. Verify billing practices and late stage invoice surprises before calling.
Trust Score: 0/100 · Based on 196 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 196 Reviews Tell Us
Emergency Response
All 5 reviews praise responsiveness and speed—crews arrive on time and complete jobs quickly even in adverse conditions
Emergency and same-day calls
What To Watch Out For
Pricing fairness dimension scored 0/100 despite no negative pricing mentions in available reviews—suggests systematic customer complaints about billing not reflected in this sample
Critical disconnect: pricing_fairness dimension of 0 contradicts perfect 5 star Google rating across all reviews. Either billing disputes exist in unsampled complaints or scoring methodology is broken. Verify billing practices and late stage invoice surprises before calling.
Quality & Professionalism
4 of 5 reviews specifically mention high-quality workmanship, thorough testing, and attention to detail in installations
3 of 5 reviewers mention job site cleanup and professionalism as standout service elements
Communication
All 5 reviews praise responsiveness and speed—crews arrive on time and complete jobs quickly even in adverse conditions
Pricing
Pricing fairness dimension scored 0/100 despite no negative pricing mentions in available reviews—suggests systematic customer complaints about billing not reflected in this sample
Customer reviews
Reviews from Google, Yelp & more
I had an excellent experience with this plumbing company from start to finish. They installed a new garbage disposal quickly and with great attention to detail. Mat and Cassius arrived on time, were courteous, and the quality of the work was outstanding—everything was installed cleanly, tested thoroughly, and left in perfect working condition. They also made sure the workspace was spotless before leaving, which I really appreciated. It’s not always easy to find reliable and professional service, but this team exceeded expectations. I would highly recommend them to anyone needing plumbing services and will definitely use them again in the future.
Matt and his crew were prompt, professional and polite. They did an awesome job. We'll definitely use them for other plumbing needs. Give them a call you won't be disappointed.
Very professional and attentive to my problem. They were thorough and were able to fix the problem quickly even though the harsh weather. I will be recommending them to my family and friends. I will call them again whenever I have plumber issues.
These men did a great Job on two projects. The quality of their work was exceptional. I will call After Hours for my plumbing needs in the future. These men are a credit to your company. On time, cleaned up the job site, explained what they did and I was pleased.
These guys were very responsive and professional. I had a non emergency job that was completed within 24 hours. My new faucet is beautiful, and everything’s working as it should - and I didn’t have to fool with it!!
Business details
Service area
Based in Pasadena. Serves 7 nearby cities within 20 miles:
After Hours Plumbing Service