Afford A Rooter Plumbing
Plumber · Lafayette, CO · Open 24 hours per Google listing
Our verdict
4.2 stars across 173 reviews; 30 of 100 sampled reviews are 1-star, with 45 mentions of plumber cost and a $709-vs-$44 repair allegation.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
What reviewers praise
Fixed problems other plumbers couldn't — Jason Dodge cleared a Monday toilet backflow that two prior plumbers failed to solve.
Cited in 1 of the 100 reviews we analyzed.
Crews replaced a 172-foot water line from street to house without taking apart the deck, with only a few small holes dug.
1 cited review
“My water line failed and they had to replace it -- 172' from the street hook up to my house. They were professional, personable and proficient.”
Video documentation of work is detailed — technician narrated the camera feed and showed the outside of the house with the address.
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Sewer-scope allegation: reviewer claims tech tried to bilk $8,500 for replacing pipes the reviewer says are 100% fine.
“They outright lied to us and tried to bilk $8,500 from us for replacing sewer pipes that are actually 100% fine!!!”
Red flag
Septic pump/inspection job went sideways — texts to random numbers went unanswered and the use-permit promised by Friday did not materialize.
Cited in 1 of the 100 reviews we analyzed.
Red flag
Receptionist described as 'shockingly rude and unprofessional' — customer hung up and called another plumber.
Cited in 1 of the 100 reviews we analyzed.
One customer says a $44 repair from another plumber was quoted at $709 here — first repair $120, follow-up quote was $589.
“The first repair from "Affordable" was $120. The next quote this week, for the "new leak" from their service manager who promptly visited and inspected to see if the warranty was valid was an additional $589.”
Multiple no-callbacks reported — one customer left 3 voicemails for annual line cleaning and got no response.
“When one of our lines backed up into our basement yesterday, I gave Afford-a-Rooter another try since they claim to have 24/7 service. Despite the promise on their voicemail to call back quickly, it's been 22 hours and still no return phone call.”
Keep it in proportion: these concerns are cited in 5 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I wanted to write a review updating that the company was nice enough to reach out to me and offer me a refund. So that's a step up knowing they monitor customer feedback.”
“Had a guy out on an emergency and he stopped the leak but had to order a part for long term fix. It's been 3 1/2 months and I can't get a return call or the work completed. Lost a customer fir sure.”
“Afford-A-Rooter was recommended by our contractor. We made appt on 11/10 for 11/11 between 9-11 with an estimate of 180-200. Noon and no one arrived and no call. We left message and ended up speaking with Natalie. Blah blah new computer system let me see what we can do. Called back and said between 3-5. Great (not so much) .... I explained that I have an appt that I made in September at 4 pm. Natalie said …”
Positive
“Thanks to Trevor for helping us out with a repair while I was out of town. He coordinated with folks locally and kept me informed via phone. They also did the job quickly and with no issues.”
“We had a toilet start backflowing into the shower on a Monday. If you're looking for the summary, Afford-A-Rooter has all of the customer service you expect and they keep their promises. Their plumber fixed what two others couldn't. Jason Dodge, you have saved our family visit just in time for Christmas! We had two plumbers come out to fix our issue, both failed to show up for appointments and both failed to fix …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2016.
Across platforms
Yelp reviews skew sharply negative on pricing and follow-through vs Google 4.2-star averages.
Should you hire Afford A Rooter Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Afford A Rooter Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Afford A Rooter Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westminster · Longmont