Advanced Professional Home Services
Unknown
No response data yet
Claims 24/7
Self-reported — not confirmed by reviews
Unknown
Based on review analysis
1 concern
Incomplete diagnosis leading to repeat failures and customer disputes: 1 of 5 reviews describes a critical service failure where the primary issue was missed on first visit and customer was pressured to pay again
Trust Score: 0/100 · Based on 152 reviews
Our Verdict
#10 of 10 in Clifton, NJ
- Water heater install/repair
- Bathroom and kitchen remodel plumbing
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need fast same-day or after-hours response
Hire if: You need high-quality work that holds up over time
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 152 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Diagnostic failures with repeat billing: One customer paid $900 for a boiler repair that failed the next day; technician then claimed the actual problem (a valve) had never been diagnosed, requiring a second payment for the same service
Incomplete diagnosis leading to repeat failures and customer disputes: 1 of 5 reviews describes a critical service failure where the primary issue was missed on first visit and customer was pressured to pay again
Quality & Professionalism
Workmanship pride: Technicians Julian and Sam described as thorough, efficient, and taking pride in quality by multiple reviewers
Communication
Exceptional responsiveness: 4 of 5 reviews mention same-day or next-day scheduling, with one customer called Tuesday afternoon and scheduled Wednesday, another got immediate scheduling
Strong communication and customer care: 3 reviews specifically praise clear explanations, responsiveness to questions, and follow-up attention
Customer reviews
Reviews from Google, Yelp & more
I am very please with the service and customer care from Advanced Progessionals. They were timely, when other HVAC servicemen would've been weeks out. They gave attention to details and made sure I understood the process. I had to purchase a new unit for my workplace. They made sure that it worked with the rest of the existing mechanisms in place. They automatically followed up with the change of seasons to make sure the heat worked in fall and the ac worked again in the spring. I would highly recommend Advanced Professionals
I was very happy to discover Advanced Plumbing Professionals on the internet. We had an apparent water leak and consulted them to help diagnose the issue. The technician, Julian, was very responsive and went through the entire house with us. Eventually, we discovered some rusted pipes in the basement. It was also determined that we required a new water heater, as ours was past it's recommended life span. It turned out to be an emergency job and they got us in quickly. We even received discounts as new customers. Julian was very efficient and left his working space in impeccable condition. I will definitely be using them for our plumbing needs in the future.
Advanced Professional provides exceptional service and quality that you can trust. Their constant communication during the repair process was impressive, Rachel answered all of my questions and made the entire operation seamless. Julian did an amazing job replacing 2 hot water boilers. He takes tremendous pride in his work, he cared greatly that I was satisfied with the work that he did. Overall, I had an excellent experience with this company and will definitely be using them again for my plumbing needs. Well done.
Our company boiler had an ignition failure, and we called this company for repairs. The technician said the issue was fixed, and we paid $900 for the service. The very next day, the boiler tripped again. When I called for them to return, the technician came back and then claimed the problem was a valve—something that was never addressed or mentioned during the first visit. When I asked why this wasn’t diagnosed or repaired initially, there was no clear answer. Instead, we were told we would have to pay again for parts and service. After already spending a significant amount of money, this felt unfair and unprofessional. Poor diagnosis, repeat failure, and trying to charge again for an unresolved issue is unacceptable. Beware before using this company.
Called on Tuesday afternoon and was immediately scheduled for Wednesday afternoon. Sam showed as scheduled after getting a text he was on the way. My pool heater was not working. He quickly diagnosed my problem, replaced the part with ease and had me up and running in no time. I had an excellent experience and highly recommend them. Absolutely professional, courteous and reasonably priced. 100% positive experience!!!
Business details
Service area
Based in Clifton. Serves 34 nearby cities within 20 miles:
Advanced Professional Home Services