Action Plumbing, Heating, Air Conditioning and Electric, Inc.
Plumber · Madison, WI · Open 24 hours per Google listing
Our verdict
Action Plumbing — 4.7 stars across 1,230 reviews; handles complex 100-year-old replumbs coordinating with city inspectors, plus same-day water heater replacement; all 5 analyzed reviews are 5-star.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #2 of 15 plumbers we've reviewed in Madison, WI · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day water heater replacement: arrived early, completed swap efficiently, left everything clean.
1 cited review
“Adam was early which was great. He explained what was wrong and in the same day replaced our water heater, quickly and efficiently. Adam kept everything thing clean and was polite.”
Handled complex main water valve repair requiring city coordination — tech picked up a required city part on his own initiative.
1 cited review
“Troy not only replaced the main water valve but also stopped at the city water building and picked up a part that was required by the city for my repair.”
On-call emergency coverage: Adam was on call Saturday night, communicated queue position upfront, arrived sooner than expected.
1 cited review
“An emergency leak in our basement on a late Saturday night resulted in us calling in for service. Adam was on call and let me know that two other calls were ahead of our request (which I appreciated) but he made sure we could wait the anticipated time. He was available sooner than he thought.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I have completed a number of reviews for Action because ours has been a challenging phased approach of replumbing our home and renovating our main bathroom. Anyone who owns a home over 100 years old knows that the home promises surprises. For us, our fear regarding the plumbing that would be found once the bathroom floor was removed was justified. It became obvious that our current configuration did not meet …”
“Main water valve was leaking, called Action Plumbing and they had a technician come out within 2 days of my call since they had to work with the city to get the water shut off. Troy K came out to my house very professional and knowledgeable about the repair that was needed. Troy not only replaced the main water valve but also stopped at the city water building and picked up a part that was required by the city for …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,230 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Action Plumbing, Heating, Air Conditioning and Electric, Inc.?
Best for
- Emergency and same-day calls
Hire if
- You need clear communication and upfront explanations
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Action Plumbing, Heating, Air Conditioning and Electric, Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.