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ACME Plumbing, Drain & Septic Service

Lawrence, IN
4.7(463 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Mid-Range

Fair Pricing ✓

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 463 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 463 Reviews Tell Us

Emergency Response

Fast emergency response even on short notice—one reviewer called Wednesday night for septic work and got service Thursday, with follow-up Friday

Burst pipe emergency experience—handled frozen pipe burst professionally with friendly service and quick resolution

Emergency and same-day calls

Emergency and burst pipe repair

Work efficiency gaps on first visit—same reviewer noted technician left to retrieve hydrojetter mid-job and suggests requesting it upfront to avoid delays

What To Watch Out For

Pricing runs above market expectations—one reviewer with complex sewer line job (35-foot coil removal, jackhammering, hydrojetting) gave 4/5 specifically because price was too high despite excellent workmanship

Work efficiency gaps on first visit—same reviewer noted technician left to retrieve hydrojetter mid-job and suggests requesting it upfront to avoid delays

Quality & Professionalism

Thorough workmanship and attention to detail—technicians caught critical issues (water pipe inches from sewer line) that other contractors missed, used advanced equipment (hydrojetter), and double-checked tolerances

Burst pipe emergency experience—handled frozen pipe burst professionally with friendly service and quick resolution

Communication

Transparent communication—technicians showed work photos, answered questions without resentment, and explained findings clearly

Pricing runs above market expectations—one reviewer with complex sewer line job (35-foot coil removal, jackhammering, hydrojetting) gave 4/5 specifically because price was too high despite excellent workmanship

Pricing

Repeat customer track record—one reviewer (property owner/business operator) has used ACME multiple times and praises consistent fair treatment

Pricing runs above market expectations—one reviewer with complex sewer line job (35-foot coil removal, jackhammering, hydrojetting) gave 4/5 specifically because price was too high despite excellent workmanship

Fast ResponderFair PricingClean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

E
Erik Johnson

Tremendous service. Called on a Wednesday night for a septic inspection and pump. They came out on Thursday and inspected and pumped and diagnosed a significant problem. They came back on Friday and completed the work at a reasonable price, with permits and inspections, all done properly. I’m pleasantly stunned by their speed and punctuality, impressed with the friendliness of their team, and a very happy customer. Great job.

T
Tabby Winnie

Acme Plumbing was absolutely fantastic. We had a burst pipe after it froze, and they came through when we really needed help. The team was friendly, professional, and incredibly easy to work with during a stressful situation. Their pricing was the best we found—especially for an emergency call—which was a huge relief. They fixed the issue quickly and did a great job. I can’t recommend Acme Plumbing enough and would definitely call them again.

J
J

The Acme tech was great!! Shane was helpfully informative + showed photos of the tank interior. He was pleasant & professional. Very impressive! Thank you! I will certainly use Acme for regular maintenence to keep the septic system in good working order.

C
Canine Pak

👏 👷 Huge props to pro plumbers David M. and Layne D. No cut corners - Layne located sewer line was only inches from our water pipe! Other techs did not spot that and would've broken it. David was expert with eqpt, double-measured tight tolerances, detailed in checking everything. Layne expertly handled multiple heavyweight machinery. Both were courteous and respectful, showed me their work, didn't resent my questions. They left to get hydrojetter - I suggest requesting hydro be brought when they first arrive to avoid work delay or traffic. The only star missing is price 💰 - a lower quote or discount makes a difference to people responsibly taking care of their only place to live, because with usage comes property maintenance!🏡 Problem was Sewer line backup in basement. They had the tough job of removing a 35-foot coil stuck in our sewer pipe Involved exactly locating and jackhammering and sledge hammering a section in the concrete slab and cutting pipe to reach twisted coil. Did standard camera check of sewer line with huge powerful snake line cleaner machine unlike all the other technicians, and snaked line full length of front yard to cut clogging roots. Best part was the massive hydrojetter that power-flushed the sewer line out to the street. Nothing left to clean! 😃Whole house water restored. Toilets react too - treat them nicely!🚽 🪠 🧻

E
Ethan Hatcher

ACME plumbing is honest, they know what they’re doing and price the jobs fairly. I recently had a tenant that reported a water leak that ended up being under the porch after the curb-stop shutoff valve. ACME plumbing was quick to respond and had the new water meter pit installed in less than 4 days after calling them and putting down the deposit for work! That meant minimal time without water for my tenant! I have used ACME multiple times in the past, and they have always treated me fairly on the jobs I’ve had them do for myself and my business. If you have a plumbing problem that needs fixing I highly recommend their service! They will treat you right and won’t jerk you around.

Business details

Phone
(317) 423-7289
Address
3702 Shadeland Ave, Indianapolis, IN 46226, USA
Hours
Open 24 hours

Service area

Based in Lawrence. Serves 10 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

ACME Plumbing, Drain & Septic Service

4.7$$
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