Ace Works
Plumber · Bremerton, WA
Our verdict
Tom's crew arrives faster than competitors during emergencies and executes cleanly, but only 5 reviews limits confidence in pricing consistency.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—called multiple plumbers with week-long wait times; Tom arrived promptly when others couldn't. Specifically mentioned responding during off-hours (02:29:56 timestamp on a weekend call).
1 cited review
“knowledgeable and professional, prompt service”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Work quality leaves no mess and solves problems fast. 2 of 5 reviewers explicitly praised speed of execution and cleanliness.
1 cited review
“cleared the clog very fast, left no mess”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Respectful of homes and pets. 2 reviewers mention politeness, shoe removal, and respectful treatment of multiple household pets during jobs.
2 cited reviews
“cleared the clog very fast, left no mess”
“professional, honest, reasonable, kept us informed”
Clear communication throughout projects. Keeper clients informed at every stage and answered preventive questions.
2 cited reviews
“professional, honest, reasonable, kept us informed”
“cleared the clog very fast, left no mess”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Wonderful, caring, prompt service! Tom is very knowledgeable and professional, and would highly recommend him for any of your plumbing needs.”
“Tom and Wil called and said they can arrive early. When they came in they both took off their shoes which was very polite. They ran the cable and cleared the clog very fast. Tom did answer my question of how to prevent any future clogs. They let the dog, pitifu,l sniff them with no worries. Most of, they left no mess for me to clean. Thank you Tom amd Wil”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 50 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Ace Works?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Ace Worksisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Bremerton · Seabeck · Port Gamble · Gig Harbor