Ace Works
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 50 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 50 Reviews Tell Us
Emergency Response
Exceptional emergency responsiveness—called multiple plumbers with week-long wait times; Tom arrived promptly when others couldn't. Specifically mentioned responding during off-hours (02:29:56 timestamp on a weekend call).
Work quality leaves no mess and solves problems fast. 2 of 5 reviewers explicitly praised speed of execution and cleanliness.
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses—all 5 reviews rate 5/5 with no pricing disputes, scheduling issues, or quality complaints mentioned.
Quality & Professionalism
Work quality leaves no mess and solves problems fast. 2 of 5 reviewers explicitly praised speed of execution and cleanliness.
Not enough data to identify weaknesses—all 5 reviews rate 5/5 with no pricing disputes, scheduling issues, or quality complaints mentioned.
Communication
Exceptional emergency responsiveness—called multiple plumbers with week-long wait times; Tom arrived promptly when others couldn't. Specifically mentioned responding during off-hours (02:29:56 timestamp on a weekend call).
Clear communication throughout projects. Keeper clients informed at every stage and answered preventive questions.
Respect for Your Home
Respectful of homes and pets. 2 reviewers mention politeness, shoe removal, and respectful treatment of multiple household pets during jobs.
Pricing
Not enough data to identify weaknesses—all 5 reviews rate 5/5 with no pricing disputes, scheduling issues, or quality complaints mentioned.
Customer reviews
Reviews from Google, Yelp & more
Wonderful, caring, prompt service! Tom is very knowledgeable and professional, and would highly recommend him for any of your plumbing needs.
Tom and Wil called and said they can arrive early. When they came in they both took off their shoes which was very polite. They ran the cable and cleared the clog very fast. Tom did answer my question of how to prevent any future clogs. They let the dog, pitifu,l sniff them with no worries. Most of, they left no mess for me to clean. Thank you Tom amd Wil
After more than 9 years of searching for a contractor who would do a tub to shower conversion; we finally found a winner! Tom was professional, polite, honest ,and reasonable. Him and his crew were respectful of our home and pets (all 4 of them) and took great care doing our project. He kept us informed along the way and made sure we were satisfied during the entire process. We could not be happier with the results and will be using him going forward on our projects big or small. Highly recommend Ace Works!
I did my homework and got bids from tons of local contractors to tackle my super unpleasant mainline clean out. The professionalism, communication, and implementation I got from this crew were unmatched. I have done the legwork and taken a snapshot of the local market for plumbing work in the area. The outcome of this assessment put this crew way out ahead. This is my crew moving forward.
When my tub drain was clogged, I called several plumbers in Bremerton. None were available in less than a week, except Tom. Tom came promptly and quickly sorted out the drain. He accepts cards and checks and cash. And his charge was very reasonable.
Business details
Service area
Based in Bremerton. Serves 10 nearby cities within 20 miles:
Ace Works