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Ace Plumbing, Heating & Air Conditioning

Sacramento, CA
4.8(469 reviews)
BBBA+Accredited
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Mid-Range

Based on review analysis

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 469 reviews

Top pickTop pick
4.8Google·5.0Yelp·BBB A+

Our Verdict

Strong Hire

#9 of 18 in Sacramento, CA

Best for
  • Emergency and same-day calls
Avoid if

No major caveats

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need high-quality work that holds up over time

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need detailed walkthroughs and written estimates before work starts

How they score across what matters

Based on 100 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 469 Reviews Tell Us

Emergency Response

Workmanship cited in 18 of 100 sampled reviews; techs complete multi-part furnace jobs in a single visit and source replacement parts same day

Emergency and same-day calls

One 2-star review (Feb 2026) notes a return visit was needed days after initial kitchen-sink repair; slow_response theme appears in 3 of 100 sampled reviews

What To Watch Out For

One 2-star review (Feb 2026) notes a return visit was needed days after initial kitchen-sink repair; slow_response theme appears in 3 of 100 sampled reviews

Communication

Same-day dispatch confirmed in 13 of 100 sampled reviews; caller at noon reached a tech by 2:30 PM on a non-emergency weekday

24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

N
Natascha Lee

Yall, if YOU need any….I mean any HVAC service…call up ACE Heating & Plumbing and have COREY come out!!! This man is professional, EXTREMELY knowledgeable and SO very phenomenal at his job. He educated me on maintenance that is needed. I had no idea about…honestly, you learn something new everyday!!! This is services you NEED….and honest GREAT professional service is what was provided and Corey did just that and even included my youngest son answering his questions too!! You will be so grateful you booked & had ACE Plumbing service your home….doesnt your family deserve the BEST??? I know I am & will continue too!! Thank you ACE Plumbing, and a huge lovely thank you to Mr.Corey Lawson!!! Keep being AMAZING!!!!

A
andy kim

Excellent service from technician Bee Xiong during thermostat replacement and furnace maintenance. He was a lot of experience and knowledgeable and very efficient. Everything that he inspected, necessary and appropriate service. It was a pleasure dealing with him. I definitely next time call him again

K
Kyle Clark

Ace is a great company that I've used several times throughout the years. I found a leaky pipe today and called them at noon to get it scheduled and by 2:30 PM (same day) they came and the repair was completed! The Technicians Josh & Mario did a phenomenal job as usual!!! I wouldn't even consider a different contractor for my plumbing and HVAC needs.

B
Brogana M (Sunfrog)

We have a favorite plumber, but he's never available. We've used Ace Plumbing a few times now, & they have always gotten us on thier schedule super quick. This time we had a kitchen sink leak & then they quoted us such a good price for garbage disposal removal that we went ahead & had that done too. Job was done quickly with what seemed no problems or hassles-however, we had to have them come back out a few days later because the sink wasn't draining well. Upon closer inspection we found that 2 of the 5 holes of the sink strainer/basket grate (?) were blocked.Turns out the plastic/silicone (?) washer was mis-shapen (?) which resulted in it covering the drainage holes. They sent a (different) guy out & he fixed it in a few minutes.

K
Kelly D.Yelp

There was a plumbing emergency at my place of business. Things were " backed up' and very messy. The toilets were "out of order" and there were about 40 employees working the morning shift. I needed a plumber FAST. I called Ace Plumbing Heating and Air Conditioning. They sent Dominic out within the hour. Dominic got right to work diagnosing the problem and showed me exactly what he was doing. Once the problem area was located, he was then able to implement an "immediate" solution to the problem. After further inspection, I learned that tree roots had grown into the pipe underground causing the pipe to actually break and also causing the pipe to clog up. In order to have the problem fixed permanently, Dominic would need to return to dig up the broken pipe and replace it. Arrangements were made and Dominic returned a few days later. He did all the work in ONE DAY. I was extremely pleased with his knowledge and professionalism. He was very friendly and easy to talk to but most of all, I appreciated the way he reassured me that it was all going to be ok. I was so impressed with him and the work that he did on the plumbing issue, that when it came time to replace the air conditioning unit at my same place of business, he was the FIRST person I called. Once again, Dominic came out and assessed the situation, gave us an estimate and it was decided that he would do the work. Our old AC unit was removed and the next day, the NEW unit was installed. Our new AC unit works great. Have not had ANY more plumbing issues and all is right with the world. I would most DEFINITELY recommend Ace Plumbing Heating and Air Conditioning to anyone and everyone in need of their services. I would also recommend they ask for Dominic to help them if possible. He was really great!!

H
Henrietta WeeksGoogle

For the 3rd time since I bought this house in Dec. 2020, my kitchen sink backed up. This time the plumber wasn't able to clear the line & suggested I may have a broken pipe in my slab floor. I found an impressive Ad in an old yellow pages phone book for Ace Plumbing. I called & talked with Chanelle who was very helpful & patient with all my questions & she made an appt for the next morning. Everett showed up on time & after we talked a few minutes, he went right to work. He cleared the line, YAY! What a relief! Then he sent a camera through the line & found a small dip in the line where the ground settled, this is where the buildup of grease & bacteria plugged the line. I watched as the camera went thru the water line & saw the tiny dip in the pipe. He suggested to have the line thoroughly cleaned out using a pipe descaler followed by the Hydo Jet. Everett, is extremely knowledgeable about plumbing, I'm so happy I found Ace Plumbing & they sent Everett to do the job. I am calling Chanelle today to make an appt to have the water line cleaned. I HIGHLY recommend Ace Plumbing & Everett.

L
liz ColemanGoogle

I cannot say enough good things about this company and their incredible technician, Martin. In a time when it’s hard to find truly ethical and dependable service, this team stands out. From the moment I reached out, their response time was fast, and they treated my situation with genuine care and urgency. Martin arrived on time, diagnosed the problem quickly, and fixed the leak in my AC unit efficiently and thoroughly. But what really blew me away was his kindness and the extra steps he took—he even changed a light bulb that had been out, which made a huge difference in visibility and safety. Who does that anymore?! His professionalism, attention to detail, and compassion were unmatched. He made sure everything was working perfectly before he left and explained everything clearly. It’s rare to find this level of integrity in service, and I am incredibly grateful. This company has earned my trust and my business for life. If you’re looking for honest, high-quality AC service, I highly recommend them—and definitely ask for Martin! Thank you again for going above and beyond!

T
Tabby MarriGoogle

I had the pleasure of working with Chappy from Ace Plumbing, Heating, and Air, and I couldn’t be more impressed with his professionalism and expertise. Chappy installed a new commercial package unit for our business, and the entire process was seamless from start to finish. He demonstrated a thorough understanding of the system, taking the time to explain everything clearly and ensuring I felt confident in his approach. Not only was Chappy punctual and courteous, but his attention to detail and commitment to quality service truly stood out. He went above and beyond to ensure the installation was done efficiently and effectively, leaving no room for doubt about the caliber of his company’s work. I would highly recommend Chappy and the team at Ace Plumbing, Heating, and Air to any business or individual in need of reliable and top-notch service. It's rare to find technicians who combine skill, professionalism, and a friendly demeanor so effortlessly!

C
Cheryl MartinaGoogle

I called ACE Plumbing Heating & Air today at 12:30pm to set up an appt for a plumber to come out to fix my clogged toilet because I dropped a pumice stone down the trap. They said a plumber could come out today between 12:30pm - 2:30pm, which was awesome! The plumber, John W. Rustam showed up at 2:00pm. He told me he would try to dislodge & push through the pumice stone with an auger. He was able to do it in just a couple minutes & now my toilet is flushing again! John was very polite & professional. He called 10 minutes prior to his arrival. He introduced himself at the door & placed bootie covers on his shoes. He explained the pricing before beginning the job. If I ever need a plumber again, I will definitely call ACE PLUMBING!

L
Larry DiehlGoogle

Josh and Mario determined the cause and fixes for stopping a leak at my main water shut-off valve. I was given the option of replacing the valve for around $400, or essentially zero $$ for simply tightening a slightly loosened connection. I opted for the latter. To Josh ‘s and Mario’s credit, and unbeknownst to them, earlier the same day I had received 2 quotes from another plumbing company for either $1100 or an additional $3000 depending on if the fix could be done above ground or below. What I did not receive was a quote to simply tighten a loose connection. Good on Josh and Mario and ACE Plumbing! I will request Josh and Mario on all future service calls. With much gratitude, Larry

C
Cheryl BoldtGoogle

Chappy was here today and I wanted to say that He takes the time to explain every detail, ensuring I understand how to care for my system and addressing any concerns I might have. He’s incredibly thorough and left no stone unturned during his service visit. His friendly demeanor and commitment to customer satisfaction made my interaction with Him a positive experience. I highly recommend Chappy and the entire Ace team to anyone in need of HVAC services. From installation to maintenance, Ace has got you covered. If you want unparalleled service, Chappy is your go-to guy. Five stars all the way!

J
Joslyn InderbitzenGoogle

After putting off the full replacement of our HVAC for years, I can’t believe what an easy process it ended up being. The team at Ace Plumbing is a truly top-notch professional team. From the very first phone call and initial contact, to the final inspections, the professionalism is really impressive. We worked with Aaron, Sean, Stephen, and George. When you have people working in your home all day, and providing something as important as your heating and air system, it is such a comfort to work with such delightful, professional, and trustworthy people. The process was seamless and pleasant.

Y
Yayoi KushidaGoogle

Technicians Mike and Will did an excellent job installing my new HVAC unit. They were hard working, kind and efficient and made sure the new system was up and running well. Martin had kept my 34 years old unit running well with repairs and maintenance but it was finally time to replace it. If you want an extremely knowledgeable and honest HVAC technician ask for Martin. He will repair your unit if he can and if it’s time to replace it, you can trust him. He’s a technician first, not a salesman. Martin and the technicians at ACE are top notch and I recommend them highly.

J
Jp DoughertyGoogle

I called Ace for an AC that wasn’t working. They sent a tech over about two hours later. The tech, Martin, called to let me know he was on the way. He was prompt, professional, friendly, and knowledgeable. He was able to diagnose the problem quickly, explained what he was doing, and ensured everything was in working order before he left. This was the first time I’ve used Ace but I came away impressed. From start to finish, great customer service, prompt attention, and an overall easy transaction.

P
Peachy MahinanGoogle

John and Chad are the guys to request when calling ACE Plumbing! They are awesome! They do the job right and quickly! They respected our home and always put on shoe sleeves whenever they went in and out of our house. They answered any questions we had about our toilet bowls that they installed for us! I was only going to let them install 1 toilet bowl but last minute they installed 3 of them (I purchased the toilets from a store) They are super nice and accomodated my request today! Thanks guys!

Business details

Phone
(916) 455-4548
Address
3011 Academy Way, Sacramento, CA 95815, USA
Hours
Open 24 hours

Service area

Based in Sacramento. Serves 10 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Ace Plumbing, Heating & Air Conditioning

4.8$$
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