Accurate Baker Elman
Plumber · Newton, MA · Open 24 hours per Google listing
Our verdict
Emergency responder with after-hours capability—called at night, on-site by 8am with diagnosis and parts sourced same day.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews are 5-star ratings with consistent praise for professionalism and expertise
5 cited reviews
“first rate installation and a great price”
“fixed the issue seamlessly, truly a professional”
“professionalism, kindness and experience is a comfort”
“on site at 8am, diagnosed issue, got us running”
“arrived as scheduled, were professional and thorough”
Demonstrates after-hours emergency response: called after-hours for boiler issue, Jake and Pat on-site at 8am with diagnosis and repair completion same day
1 cited review
“on site at 8am, diagnosed issue, got us running”
Named technicians (John Lamb, Pat Bourke, Jake, Drew, Zach) appear across multiple reviews with consistent quality mentions, indicating stable, trained staff
4 cited reviews
“fixed the issue seamlessly, truly a professional”
“professionalism, kindness and experience is a comfort”
“on site at 8am, diagnosed issue, got us running”
“arrived as scheduled, were professional and thorough”
Office coordination praised: multiple reviews mention seamless scheduling and administrative support from named staff (Kathleen, Susan, Madison)
2 cited reviews
“professionalism, kindness and experience is a comfort”
“on site at 8am, diagnosed issue, got us running”
Goes beyond minimum repair scope: extra effort noted to reinstall cabinetry after unit replacement
1 cited review
“arrived as scheduled, were professional and thorough”
Transparent pricing approach: reviewer explicitly states 'didn't feel like I was being oversold' on service recommendation
1 cited review
“on site at 8am, diagnosed issue, got us running”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Fantastic service from Accurate Baker Elman - very knowledgeable tech (thanks, Zach!), first rate installation and a great price on our new hot water heater. Very pleased, happy to recommend.”
“So, did the rookie move and tried to replace a faucet in my bathroom late one night after work. I was so proud everything was going smoothly until I tried to attach the water hose and the pipe decided it did not want to hold and rotted out. That and the drain would not sit right. 12 pm ugh. No hot water, went to bed called Accurate Baker Elman after reading their reviews and scheduled the appt. John Lamb came out, …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 629 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Accurate Baker Elman?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Accurate Baker Elmanisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Somerville · Norfolk · Brockton