Above All Plumbing
Plumber · Newark, CA · Open 24 hours per Google listing
Our verdict
4.4 Google stars (114 reviews); 100 analyzed — 77 five-star, 14 one-star (reviewConsistency=0.49); professional=43, fast_response=20, unprofessional=3; BBB B- rating, not accredited; 1 review alleges gas line work offered without permit.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Fast response cited in 20 of 100 analyzed reviews; same-day service confirmed in 9 reviews including a late-night 30-minute arrival
1 cited review
“I called them around 10:00 p.m. and technician Alex arrived in less than 30 minutes. Upon arrival, Alex thoroughly investigated the toilet and parts for their condition.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Condo building of 38 units has used Above All for 10+ years including main water heater installation — long-term commercial trust evident
Cited in 1 of the 100 reviews we analyzed.
No hidden fees and reasonable rates noted in 1 Yelp review; technician Steve completed garbage disposal install quickly with no surprises
1 cited review
“They came highly recommended and had one of the most reasonable rates. In our experience they were good communicators who met all expectations they provided; they were on time and there were no hidden fees.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 review alleges company offered to do gas line changes without a permit; same job required inspector to visit twice vs the one required; charged for inspection wait times
“The work done on our last job had to be corrected twice before it passed inspection. They also offered to do the job without a permit- CRAZY! They are making changes to my gas line and they don't want an inspector???”
Red flag
BBB rating B- (not accredited) — contradicts largely positive Google rating of 4.4 (100 analyzed); 14 one-star reviews represent 14% of volume with unprofessional theme in 3 reviews
“The work done on our last job had to be corrected twice before it passed inspection. They also offered to do the job without a permit- CRAZY! They are making changes to my gas line and they don't want an inspector???”
Cited in 2 of the 100 reviews we analyzed.
Office staff described as rude and a 'barrier to actual workers' in 1 detailed 1-star review; work failed inspection twice before passing
“The work done on our last job had to be corrected twice before it passed inspection. They also offered to do the job without a permit- CRAZY! They are making changes to my gas line and they don't want an inspector???”
Scheduling reliability: owner called to apologize for technician no-show in 1 Yelp review; no-show required rescheduling
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Well- I have worked with this company a few times and the issues increase with every effort. The office staff is rude and unwilling to help. They are a barrier to the actual workers. The work done on our last job had to be corrected twice before it passed inspection. They also offered to do the job without a permit- CRAZY! They are making changes to my gas line and they don't want an inspector??? They also tried …”
“The worst customer service. Avoid them. Use Alpha Plumbing in Hayward. The aboe all plumbing mgr in the office is horrible and the plumbers have bad attitudes.”
“This must be the worst plumbing company in Fremont. Our association uses them and whenever there's a main line issue, they do not resolve issues. i had to call recently because I thought it was the main line. The tech told me otherwise and after clearing my sink with water, suggested I needed a p-trap whose parts would cost $300+ in addition to labor charges. I decided against using Above All and the following …”
Positive
“The team is professional and responsive! We asked to replace the pipes and installed a new RO filter under kitchen sink, the new pipes are beautiful!”
“From start to finish Above All Plumbing has been superb. We were recommended by a family friend. Rick, the owner answered the call right away and by the end of the day, Dawn had called to fit us in. Corinne was very kind and professional with the confirmation call and Collin was efficient with the plumbing services. I’ll be using them for any future plumbing repairs. Thanks guys!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2025.
Across platforms
Google 4.4★ vs BBB B- (not accredited). Google skews positive at 77/100 five-star but 14% one-star rate and BBB non-accreditation suggest inconsistent service quality below Google average.
Should you hire Above All Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Above All Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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