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ABC Plumbing, Sewer, Heating, Cooling & Electric

St. Charles, IL
4.7(22975 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

2 concerns

Overcharging mentioned even in a positive review — pricing transparency risk on a sample this small, monitor at scale, upselling concerns

Trust Score: 90/100 · Based on 22975 reviews

Solid pickSolid pick
4.7Google

Our Verdict

Hire with Conditions

#1 of 4 in st charles

Best for

No standout specialties

Avoid if
  • You're highly price-sensitive

Hire if: You need high-quality work that holds up over time

Hire if: You need clear communication and upfront explanations

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need airtight scheduling and guaranteed arrival times

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 22975 Reviews Tell Us

Emergency Response

No reviewers specifically mention emergency response times

What To Watch Out For

Explicit overcharging complaint in one 5-star review: 'Pricing wise I think they over charge quite a bit'

Membership-based scheduling led to two rescheduled appointments before service

Phone system routes through AI prompts before callback

1 review mentions membership programs or upselling

Overcharging mentioned even in a positive review — pricing transparency risk on a sample this small, monitor at scale

Upselling concerns

Communication

Phone system routes through AI prompts before callback

Pricing

Explicit overcharging complaint in one 5-star review: 'Pricing wise I think they over charge quite a bit'

Customer reviews

Recent Google reviews

M
Misha PendersenGoogle

Edgar Rodriguez was a phenomenal representative of the company. He was professional, respectful, friendly, and knowledgeable. We also received a free total house inspection for all our plumbing and heating. Greg Skalski and Pedro Olascoaga installed my new toilet and upgraded the main valve in my powder room. They, too, were professional, courteous, knowledgeable, and expedient. I highly recommend this company.

S
Sara QawwasGoogle

Jose was a great tech helping me with moving and putting back the radiators in my home for some restoration work being done. He was very attentive to details and worked extra time to make sure it was all done properly. My 5 star review is mostly for him. Pricing wise I think they over charge quite a bit but I'm happy with the outcome of the work itself!

S
Samall HazziezGoogle

This is ‘Part 2’ from my August 16th post: The ‘Actual Install’ If I attempt to communicate my satisfaction with the work, craftsmanship, and professionalism of Esteban and his partner Tyler, it would be an outright ‘INSULT’…! These guys were (are), simply the best of the ‘BEST’…End-to-End they were focused and meticulous with their work and ‘QUALITY’ checks…WOW, I AM SO PLEASED WITH MY SYSTEM…! The actual install/equipment removal was a site to see…’It was like Esteban/Tyler, were building a ‘CASTLE’…It was like they were handling ‘PRECIOUS CARGO’…. Layer, upon Layer…The discipline, the order, the patience (with my questions), their attentiveness to keeping the work area safe and clean. When it came down to the ‘Verification & Validation’ activities for the system (Testing/Quality Checks), they left ‘ABSOLUTELY NO STONE UN-TURNED’…! It has been a long, long, LOOONNNGGG-TIME, sense I (my family) was on the receiving end of excellent service and a quality assured, quality driven product solution. I and my family are eternally grateful for what the ABC corporation has/is investing in their team[s]. From the point of my initial consult and problem eval/assessment with Bob and Tony, through the path of installation/solution validation (testing) with Esteban and Tyler, these guys were absolute champions. Every home/business should (must) have at their fingertips a master HVAC point of contact. I recommend (without giving it a second thought), the ABC Team. I’m not ashamed to admit that I am (at times), a selfish man. Esteban and Tyler had me believing that I had my own dedicated (quasi) service enablement team. With that said, Bob M., I will be contacting you ASAP, for my next project/my next consult…’CONSIDER IT DONE’

M
Muminah MuhammadGoogle

We are members of ABC and having a membership has its perks. Our appointment had to be rescheduled twice due to dire emergencies and scheduling conflicts. The third appointment ABC scheduled Mr. Darrell Bell, the Drain Technician to come out and inspect our drainage issue. Mr. Bell was very professional, he introduced himself, listen to our issue and concerns, provided quality service and gave us the best solution going forward. We were very impressed that he didn’t make a mess and cleaned up very well when the job was completed. Well as they say, “the third time’s a charm”. We are very satisfied with Mr. Bell’s service! ~The Muhammad Family

S
Scott NormanGoogle

Very professional and courteous. Did an amazing job with my project. He and his colleague came back early the next day and stayed 12 hours to make sure everything worked. Clean up was amazing. Highly recommend David for electrical needs. Super friendly and great attention to detail. 5 stars for ABC Electric. Will use again. If you get their AI system just follow the prompts, they will call you back quickly. Happy customer!

Business details

Phone
(888) 991-3942
Address
220 W Campus Dr, Arlington Heights, IL 60004, USA
Hours
Open 24 hours

Service area

Based in St. Charles. Serves 43 nearby cities within 20 miles:

Last updated May 19, 2026 · Data from Google Reviews
90

ABC Plumbing, Sewer, Heating, Cooling & Electric

4.7
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