AAA Plumbing Doctor Inc
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No emergency data in reviews
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Based on review analysis
1 concern
2 visit pattern: first visit (2 hours, multiple tasks) cost $350; second visit (under 1 hour, single foam removal) cost $775 — 1 reviewer calls this pricing made up on the fly.
Trust Score: 0/100 · Based on 27 reviews
Proceed with careOur Verdict
#13 of 13 in New Albany, IN
No standout specialties
- You're highly price-sensitive
Hire if: You need high-quality work that holds up over time
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 27 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Pricing inconsistency across jobs: $350 for 2 hours of PEX pipe and sink work vs. $775 for under 1 hour removing insulation from a sump pump — same customer flagged this as pricing made up on the fly.
Scheduling capacity issues noted: popular enough that work sometimes doesn't get finished in a timely manner for some customers.
2 visit pattern: first visit (2 hours, multiple tasks) cost $350; second visit (under 1 hour, single foam removal) cost $775 — 1 reviewer calls this pricing made up on the fly.
Quality & Professionalism
New bathroom rough-in completed with two planning visits before work began; crew rated as comfortable to have in the home and work quality praised.
Pricing
Pricing inconsistency across jobs: $350 for 2 hours of PEX pipe and sink work vs. $775 for under 1 hour removing insulation from a sump pump — same customer flagged this as pricing made up on the fly.
Customer reviews
Reviews from Google, Yelp & more
On time and helpful. We will use them again.
John and his crew are the best. We had a nasty drain clog that needed immediate attention. Vince was at the house in less than an hour and had the clog cleared not 30 mins later. I appreciate the service and will definitely use them again!
John and his crew roughed in our new bathroom and we were happy with their work and responsiveness. They were super helpful and stopped by twice to discuss a plan and then started and completed work in a timely manner. The crew was nice, we felt comfortable with them in our home and the work looks good! We will be calling AAA for all our plumbing needs. Thanks! The French Family
Used them twice. The first time they were here, they were here for about 2 hours, installed new pipe, pex and connected a sink for $350. Great work, thought I'd use them again, and they came out to look at a sump pump, were here less than an hour, and charged $775 to take a piece of insulation out of the pump. Feel like they are making prices up on the fly and nearly $800 to unclog a drain when many companies market $99 for same service is ridiculous.
Love the people, but apparently so does everyone, so they are always busy. They lowered our price for our most recent repair (our intake water line was leaking), because my husband did most of the digging. Even though they had to drill into our foundation the repair was done rather quickly. My neighbor used them also and not all of their work got finished in a timely manner.
Business details
Service area
Based in New Albany. Serves 5 nearby cities within 20 miles:
AAA Plumbing Doctor Inc