A T Weber Plumbing

These guys are great! We had them replace the heating and cooling system in our 100 year-old house. From the first estimate to the final inspection, they kept us informed, answered all of our questions and did a great job. I would recommend them to anyone.

They've helped me with my sump pump, great service as they are professional and very responsive (especially with emailing).

Weber plumbing is the best. I used many plumbers over the years and couldn't recomend any of them until I tried Weber. They come over when they say they will, do what they said they would do and at the price they said they would. Who could ask for more. If you're looking for a reliable local plumbing contractor, call Weber, you'll be glad you did.

They have major scheduling issues. They took our deposit in September, and it's nearly January with no work started. When they did finally schedule a start date they didn't show up, scheduled a start date a week later and again failed to show. If you value your time, find a different company.

They have major scheduling issues. They took our deposit in September, and it's nearly January with no work started. When they did finally schedule a start date they didn't show up, scheduled a start date a week later and again failed to show. If you value your time, find a different company.

Please take a moment to read this before you select A.T. Weber for your plumbing work. I recently hired A.T. Weber to install a recirculating pump for my hot water system in my house. I reached out for an estimate because of the positive reviews on Yelp and I found the owner (who also did the on-site estimate) to be genuine, knowledgeable and friendly. I accepted their bid, although slightly higher than two others, because of the Yelp reviews, confidence in the owner, and a desire to support a local business in Alameda. Unfortunately I came to regret it. The plumber who performed the work was punctual and also friendly, although he was a bit confused by the specific work I requested. He didn't know exactly how to install the aquastat I was using to moderate activation of the pump and needed an electrician to come out a few days later to finish the work. The real problem was that while installing the piping for the pump the plumber unknowingly loosened a nut connecting the main gas line to the hot water heater, causing a gas leak in my (unventilated) garage. So when I came down there early the next morning to leave the house with my four year old son there was an extremely strong odor of built up gas. After evacuating my wife, son and newborn daughter out of the house I first tried the main office, leaving an urgent message that was never returned. Luckily I also happened to have the plumber's cell phone as he had previously called me for directions. Thankfully he called back after an urgent voicemail and text telling him to come out immediately because I was about to call 911. Yes, I know, I should have just immediately called 911. Did he fix the problem quickly? Yes. Am I happy that he literally almost killed my family? No. This was a built up leak in an unventilated area over the course of about 18 hours - the leak odor was very strong. Look, I understand that mistakes happen. Even really horrendous mistakes that could jeopardize my family's safety. But the fact that they never even called me back after I left that message with their office was unacceptable. In fact, the next time I heard from them was when I got an email from the office manager with a bill for the work a few weeks later with no acknowledgement of what had happened. After I replied expressing my displeasure, the manager called me and apologized, saying they had lost some voicemails... Even if that is true a simple apology is not even close to enough. Maybe others feel differently but my expectation is that they do more than say "sorry" for a situation like that. Needless to say, I don't believe I got the service I just received a bill for.

Please take a moment to read this before you select A.T. Weber for your plumbing work. I recently hired A.T. Weber to install a recirculating pump for my hot water system in my house. I reached out for an estimate because of the positive reviews on Yelp and I found the owner (who also did the on-site estimate) to be genuine, knowledgeable and friendly. I accepted their bid, although slightly higher than two others, because of the Yelp reviews, confidence in the owner, and a desire to support a local business in Alameda. Unfortunately I came to regret it. The plumber who performed the work was punctual and also friendly, although he was a bit confused by the specific work I requested. He didn't know exactly how to install the aquastat I was using to moderate activation of the pump and needed an electrician to come out a few days later to finish the work. The real problem was that while installing the piping for the pump the plumber unknowingly loosened a nut connecting the main gas line to the hot water heater, causing a gas leak in my (unventilated) garage. So when I came down there early the next morning to leave the house with my four year old son there was an extremely strong odor of built up gas. After evacuating my wife, son and newborn daughter out of the house I first tried the main office, leaving an urgent message that was never returned. Luckily I also happened to have the plumber's cell phone as he had previously called me for directions. Thankfully he called back after an urgent voicemail and text telling him to come out immediately because I was about to call 911. Yes, I know, I should have just immediately called 911. Did he fix the problem quickly? Yes. Am I happy that he literally almost killed my family? No. This was a built up leak in an unventilated area over the course of about 18 hours - the leak odor was very strong. Look, I understand that mistakes happen. Even really horrendous mistakes that could jeopardize my family's safety. But the fact that they never even called me back after I left that message with their office was unacceptable. In fact, the next time I heard from them was when I got an email from the office manager with a bill for the work a few weeks later with no acknowledgement of what had happened. After I replied expressing my displeasure, the manager called me and apologized, saying they had lost some voicemails... Even if that is true a simple apology is not even close to enough. Maybe others feel differently but my expectation is that they do more than say "sorry" for a situation like that. Needless to say, I don't believe I got the service I just received a bill for.

Well I'm very sad to have to right this review. I have used AT Weber in for the past 18 years for my pluming needs and had been happy with them. Recently I had them work on my floor heater that was slow to start up. They started with a change of thermostats which didn't work. So we schedule a follow up visited to resolve the issue. They cancel the this visit and rescheduled for a few days later. Which was okay because we still had a working heater at this point even if it was slow to get going. On the rescheduled visit the tech did arrive on time, bang on it a bit then said he would need to come back and do a rebuild. The one problem is the banging he did has caused the heater to completely stop working. Which means no heat. We made an appointment to have the rebuild done. A.T. Weber cancel ] this appointment, we reschedule again and the appointment agian was canceled by A.T. Weber on the Friday before Christmas. So here we are with a 3 day weekend before us with out a working heater at the coldest time of year. A.T. Weber canceled appointments on us 3 times. Not sure why the service has gone down so much because in the past they had been so reliable. I guess that's the way the cookie crumbles. Update - Feb. 8, 2018 I need to update and upgrade my review of AT Weber. We had some plumbing work done by one of their techs last year. We felt the the work that was done may not have succeeded in fixing the problem as there was a leek that had been going on for quite sometime which was evidenced by the very large wet spot under our house. This was discovered by the other furnace company that we hired to come and fix our floor heater. We talked with the office manager and he assured us the work was guaranteed for a full year and set the first open appointment to have the original tech to come out and see what the issue was. As it turned out this was a new leek and had nothing to do with the work previously done. The tech showed me where the pipe with degrading and developed a crack that was the cause of the leak. He did the work in short order replacing more pipe then was currently leaking in order to prevent future problems as the plumbing in our house is very old. I have to say this tech was just great and I would not hesitate to hire him again. Bravo! AT Weber your guy has restored our faith in your company. Which make me very happy as I was quite bummed to think I would not be able to depend on you'll for my plumbing needs and emergencies.

Weelll...a few years back, something happened with the billing. I didn't understand what they billed me for, called to get an answer about it, held off on paying until I was able to reach them to get an explanation and then trotted right over with cash because I'm a goody two shoes and I was late paying it. I gave it to a guy at the back on the left and he didn't give me a receipt. You know how it is when you ignore that little feeling? I ignored that little feeling and now they think I didn't pay. I explained it to whomever I spoke to on the phone. Strangely enough, they believe their employee over a random stranger even if she's an earnest customer. Sigh. One of the more annoying things is that the job I hired them for was to fix something in the crawl space under the house. The manager didn't want to send them if there was a bunch of water from the broken kitchen sink pipe or anything else unpleasant. I couldn't believe it. It *is* plumbing after all! I went under the house myself, raked the sandy dirt flat-ish, put down a trail of thick plastic tarp to the break point and went with the plumbers to where the pipe that needed mending was. I did all of this on my belly. When I say "crawl space", that's a generous descriptor. The primary plumber told me he has claustrophobia once he got out of there. Manager dude! Do not torment your employees! The problem is space, not a bunch of water. Double sigh. The last time I called them, it was for an emergency toilet overflow situation. The person answering said that they wouldn't be able to help me for a couple of weeks. I'm guessing that they don't want me as a client. After all of that, I gotta say I'm not going to argue!

We hired AT Weber to do the plumbing for our remodel and while the quality of their work ended up being pretty good, it took very close supervision on our part for that to be the case. I would suggest using ATWeber for clogged drains and leaky water heaters but not anything more involved than that. Here are a few of the problems they caused that we had to make them solve: Their worker installed a toilet in our Jack and Jill bathroom, blocking the door from closing. He was going to leave it like that. When we raised the issue he suggested we buy a different toilet, despite the fact that there was plenty of room behind the toilet. Another contractor (carpenter) suggested that the plumber reposition the pipe under the toilet so it would fit. When ATW was running the pipes for our kitchen, they didn't follow the kitchen layout we had given them and we had to measure everything ourselves and make them reposition the pipes multiple times. They never got the drain pipe for the sink in the right position and the general contractor has to cut a bunch of holes inside our cabinetry for the drain to run laterally and it is super ugly. It took them 5 tries to install a pot filler. Essentially, ATWeber took no responsibility for getting things right the first time. They didn't follow the plans we gave them or keep track of what work they had remaining in our contract. We had to do all of their project management and monitor the quality and correctness of their work. They were the contractor that required the most oversight and attention in our remodel out of the 12 that we worked with. That being said they did use quality materials and the plumbing all works great.

It's now 10 days after we first contacted "our" plumber who installed a hot water heater 3 years ago in our 10-unit condo in Alameda. Last week, we called AT Weber for help before the Holiday Weekend. They were not available for us. One of the officers of the HOA went into their office and were told they would try to get someone over before the end of the day, Friday, before the weekend. He was a no show/no call plumber. But we also scheduled an appointment for Wednesday morning, telling them specifically what the problem was...an ignition part making a racket. Our neighbor fiddled with it and got the hot water up and running, for only a short time, but we trusted that AT Weber would be able to resolve our problem. There's a reason their ratings are trending lower! Josh showed up Wednesday, fiddled with it and said he'd order a part that would "take a day or two." Someone else came by yesterday, Friday, 9 days after we initially contacted "our" plumber. Fiddled with it. An hour or two later, there's no hot water, no replacement part, no calls back from them. Only someone will get the part and put it in today (yesterday). Well, now it is tomorrow, Saturday, and still no hot water, no part, no one who can be reached. They won't be "our" plumber any more. Any you might want to think twice before hiring them or buying a service or system from them if you may need them for anything beyond the initial sale. Their service has gone downhill and they obviously need a management makeover.

Weber replaced our whole plumbing system including waste lines out to the sewer main. This was unavoidable work and we were under the gun. Our system was quite old and the piping was quite complicated; it included taking up concrete in our finished basement. Todd spent a lot of time here figuring out where the pipes went and how to avoid taking up original hardwood floors over concrete in order to change out our main drainage system, he was very knowledgeable, patient and, most importantly, thorough in his assessments. His quotes stayed true to what we were charged and we paid as each phase of the job was finished, not before. On to Felix, that poor guy. I have been in there AND calling constantly asking questions, having him explain the bill etc. At this point I just do what Felix says and things work out well. Most importantly for me was the city permits, I wanted to be sure everything was signed off appropriately. In the past, when I have had work done, almost without fail, the last bit of inspection is overlooked or ignored by whomever is dong the work (very annoying to me). As a result, I have gone into the city permit office to get another permit for something else only to find out the previous one hasn't been signed off and until that happens, I can't get what I need. This has cost me in a pretty big fine in the past. Felix not only made sure this was done, he made sure to contact me to tell me this by both phone and email. That was such a relief for me. Thanks Felix!

I have used AT Weber, exclusively, as our home plumber for over 4 years. The dispatcher, Chris, is usually challenging as he is not the most timely in returning calls or scheduling appointments, but the plumbers are friendly, professional, and do really great work. I called in a problem with my washing machine leaking on Jan 4 and scheduled an appointment for Monday, Jan 7th. The plumber came out, took a cursory look at my machine, and told me I needed an appliance repair man. He said he could snake the line, but he suspected the problem was with the machine. I was fine with this and reiterated that I would like him to snake the line. I was able to get an appliance repair man out the very next day. Within 5 minutes, he found the problem. The water line was clogged and backing up, causing water to spill down the wall and onto the floor. I was able to get video of this happening. Later in the afternoon, I got a bill for the visit on Monday. I emailed Chris the video and told him about the issue and and my displeasure that the plumber did not actually do what he said he would do - snake the line, and asked to have someone come out ASAP. Chris was not able to get someone out until Thursday(tomorrow) afternoon. As a family that just returned from a holiday trip and with two small children that go through clothes like there is no tomorrow, going without a washing machine for a week is not okay. I will be taking my laundry to a laundromat and my business elsewhere.

I work for a service company as a superintendent. Today Weber Plumbing and Mechanical came in to jet out pipes in a corporate building, guys Mike and his friend were friendly and very cool, there was also a pump truck subcontracted to pump out all water out of the sump pump enclosure with their 3" diameter hose. Everything went well until Mike made a .25" hole in the supply garden hose, they used this hose to complete the job after trying to repair it, the hose sprayed out around 300 gallons of water onto four floors of the garage, guys then left after completing the job, I asked them to clean out the water on the phone and they responded that they are on their way. I let the pump truck go and I had a call from Mike and his partner in an hour telling me that their boss (Todd Weber) has asked them to turn around. I later called Todd and he didn't seem that he wanted to correct the problem, rather he was trying to push the fault to the pump truck company. I explained to Todd multiple times that the reason for flooding the garage floors was the broken garden hose that his guys used but Todd was looking past that and did not want to cooperate with me. These guys left me with a complaint from building management and I believe that every customer should stay away from companies that do not take responsibility for their own faults and mistakes. Thank you - Stay Away!

I just had an unfortunate experience with A.T. Weber Plumbing, which we have used for years. We have not run into this issue in the past so things have changed. We needed the outdoor spigots replaced. I sent photos. Plumber comes as planned. He looks and then tells me he needs to go to the shop to get the materials. I say just start work and I'll go to the shop and pick up what you need. He says he can't let me do that. I say I shouldn't be charged travel time - he has no copper pipe and no spigots and I say that's not right - I sent photos. So he calls the shop right there in front of me, and he tells me I won't be charged for travel time. The invoice comes today and at $150 an hour I am charged for travel time. I have some back and forth with Chris the Dispatcher and Chris reduces the bill. I think this is fair. But I got this quote: "I'll take a half hour off. But for future reference we do charge for when we get materials. That's part of the job." I call the shop to speak to Chris the Dispatcher and the call just gets defensive so I decided to post this warning about the practice - no standard material on a plumbing truck (like no copper pipe) leads me to believe this is an intentional way to bill more labor time so Consumers Be Aware of this company's practice.