A & R remodeling & repair
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Claims 24/7
Self-reported — not confirmed by reviews
Budget-Friendly
Fair Pricing ✓
2 concerns
1 of 5 reviews alleges the company advertises services (foundation drains, water heater installation) that require plumbing and electrical licenses without disclosing licensed credentials; reviewer states they could not locate plumbing or electrical licenses and received evasive responses when asked about licensing, Same reviewer reports receiving a 'nasty message' from the company in response to the negative review, raising concerns about professional conduct and dispute handling
Trust Score: 0/100 · Based on 64 reviews
Our Verdict
#12 of 13 in Georgetown, KY
- Budget-conscious homeowners
- Drain and sewer work
- Bathroom and kitchen remodel plumbing
No major caveats
Hire if: You need high-quality work that holds up over time
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need predictable, consistent service across every visit
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 64 Reviews Tell Us
Emergency Response
4 of 5 reviews praise speed of response and completion, with one noting they were 'in and out before we even had time to speculate'
What To Watch Out For
1 reviewer reports difficulty reaching the business by phone and unprofessional answering (generic 'hello' rather than business name identification)
1 of 5 reviews alleges the company advertises services (foundation drains, water heater installation) that require plumbing and electrical licenses without disclosing licensed credentials; reviewer states they could not locate plumbing or electrical licenses and received evasive responses when asked about licensing
Same reviewer reports receiving a 'nasty message' from the company in response to the negative review, raising concerns about professional conduct and dispute handling
Quality & Professionalism
4 of 5 reviews highlight high-quality workmanship, including complex diagnostics and detailed repairs
Communication
1 reviewer reports difficulty reaching the business by phone and unprofessional answering (generic 'hello' rather than business name identification)
Pricing
4 of 5 reviews specifically mention fair, reasonable, or very reasonable pricing
Customer reviews
Reviews from Google, Yelp & more
Ashlee and Ryan did a great job with our project. They were so quick to respond, and then were in and out of the house before we even had time to speculate on how long the work was going to take. Very friendly and the rate was reasonable. I recommend them highly.
A & R were fantastic with our bathroom remodel. They turned our terrible 90’s bathroom into a beautiful space with large shower and freestanding tub. Great communication, attention to detail, quality work with very reasonable pricing. Their primary focus was on doing the job the right way and making sure that the customer was satisfied. I would give them 10 stars if I could and would definitely recommend them my friends.
Ashlee and Ryan were outstanding in their response to our call and the plumbing work they did for us. Their diagnosis of our problems and subsequent repairs carried out were of the highest caliber and at a more than reasonable cost. We have no hesitation in recommending A&R and will definitely use them again for any of our future plumbing needs!
Well...I sure couldnt find a plumbing or electrical license for them. Required for moving pipes installing drains inside foundation foot print. Plus water heaters who's doing the electric and plumbing. So...I called the number on their website to ask. Call was Answered as hello. I mention I was trying to reach a plumber maybe I have the wrong number sorry. Answer: No worries click. I'm out!! I don't want a do it yourselfer no permits no inspections guy. I need someone who understands building codes and corrects this do it yourselfer mess at my house. Let me add harassjng is a crime. Nice message she sent me. Let me point out no...they did no work. And they never will. Because when your website brags about services that clearly require both a Plumbing and Electrical license and possibly an HVAC License...I expect to find one. But I gave them the opportunity to answer questions and tell me they use a licensed Sub. Instead they dont answer the phone as a business nor acknoledge they are a plumber when asked. And she doesnt like my review. Wait until the Plumbing and Electric board gets a hold of them. Respond here but do not send nasty messages also!!! PS I said nothing about them doing footers (her message). I said inside the foundation (the house). Drain layers can work up to the foundation (outside). Plumbers can work inside. Licensed plumbers. Just so we are clear...I have 85 million in completed construction on my resume. I absolutely know what requires a license and permit.
Ashlee and Ryan did high-quality work for a very reasonable price. We had a slow, periodic leak that occurred when we ran our shower. They were able to diagnose the issue, repair the leak, replace the hardware, and repair the tile/grout so that the repair work was undetectable. They were both very pleasant to deal with and responsive to our needs. We will definitely call on them for future projects!
Business details
Service area
Based in Georgetown. Serves 3 nearby cities within 20 miles:
A & R remodeling & repair