A&P Plumbing LLC
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Mid-Range
Based on review analysis
1 concern
1 star Yelp review documents tech Mason verbally berating his helper and the homeowner at payment time — owner level response unknown
Trust Score: 88/100 · Based on 49 reviews
Our Verdict
#5 of 16 in Hurricane, WV
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need rock-bottom prices with zero flexibility on the quote
How they score across what matters
Based on 54 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 49 Reviews Tell Us
Emergency Response
Same-day scheduling confirmed in 5 reviews; scheduler Lois and techs Rocky, David, Michael praised by name for prompt arrival and courtesy
3 slow_response theme hits and 3 one-star reviews in 54; reviewConsistency at 0.79 — a minority pattern but real
What To Watch Out For
3 slow_response theme hits and 3 one-star reviews in 54; reviewConsistency at 0.79 — a minority pattern but real
1 star Yelp review documents tech Mason verbally berating his helper and the homeowner at payment time — owner level response unknown
Pricing
Upfront pricing cited in multiple reviews; toilet repair landed under $400 including surprise flange fix that voided need for new toilet
Customer reviews
Reviews from Google, Yelp & more
I am thrilled with the service I received! Lois took care of getting me scheduled right away and David was able to come early and take care of the problem very quickly the same day. He even took care of an extra matter while he was here! Great people and very fair pricing.
Rocky and David were great as was Jackson the next day as well when he was there along with Rocky again. They were all courteous, professional, and friendly, and Rocky and David took the time to explain things to me and to patiently answer any questions I had. They were very personable, informative, and reassuring, and it felt like I was talking with a couple friends who were also professional plumbers. These guys were definitely a cut above other plumbers and service workers we’ve experienced in the past, and I would want to specifically request them for any future services. They were great! Thanks Rocky and David! And Jackson!
Thank you so much for once again coming to my rescue. Rocky and Christian were amazing. They did a wonderful job repairing my sanitation line. They were very knowledgeable. They were very patient in doing the job. I am pleased with the work of AMP Plumbing. I will share your good work with my friends and family. Blessings to you. Thelma Hughes.
A couple weeks ago I had a gas leak serviced by a young man named Mason at a and p. The entire time he was at my house he did nothing but talk down to and berate the nice young man helping him. He yelled, cursed and called him stupid for bringing him the wrong tool.. I've never heard someone treat another person that bad in my life. Then he began to talk that way to me when it was time to pay my bill. I told him politely that you can't get respect like that. After he collected my money he said "thanks" then turned away and under his breath called me a "stupid mother ffffer" I don't know what kind of person would have someone like that work for them, it says a lot about whoever he works for to allow people to do that. I will never use them again and will make sure to tell everyone I know to not use them. He has a cross on the side of his van and has people like that working there. Wish I could give negative stars. Mullen plumbing charges a little more but at least they are courteous to me.
No!!!! Great until the estimate was questioned by our warranty company, then no longer answered phone or returned calls!!! Tech didn't sound like he could unclog a toilet let alone do a larger task...anyone can paint a cross on their vans but Jesus knows exactly what you're about!
I met Richard with A&P plumbing last year because I was seeking a second opinion. Another plumbing/hvac company had quoted me an estimate of $8,000 to fix a problem I was having with sewage backing up in my shower. Richard snaked the pipes and ran a camera through the pipes just like the first company. He informed me he did not see the problem that the other company described. He fixed the sewage problem, advised me to change toilet paper, stop using flushable wipes and I haven’t had a plumbing problem since then. His charge was a fraction of the first company. Today, Richard came to my home because i couldn’t get my gas heater lit. It turned out there was nothing wrong with the heater and it did not require any parts or work. He was able to light it right away and he gave me instructions on how to operate the heater properly. He gave me a break on the service call fee because he really didn’t have to do much. Richard is very polite and seems very knowledgeable and confident in performing his job. I highly recommend A&P and I will never trust or use the other company again.
A & P Plumbing is the best around. Two weeks ago Mountaineer Gas detected a leak in my gas line. I called A & P and they gave me a free estimate. Got a great competitive rate and Brandon, the owner, is very knowledgeable, helpful, kind and above all -- honest. He worked with Mountaineer Gas to first make sure that the problem wasn't on their end. When it was determined that I was responsible, Brandon had a crew of five there in no time and they were all very nice. In three hours, A & P had dug a very long hole, installed the new line, replaced the dirt and turned all my gas appliances back on. The next day Brandon came back cleaned up everything, and planted grass seed. The bill for the job was very reasonable. I have used A & P before for other jobs and will gladly hire them again. You can't go wrong with A & P. Special shout out to Mountaineer Gas and Mark for their help. They were a pleasure to deal with. A & P and Mountaineer Gas made what could have been a bad experience almost pleasant. The two entities are tops in my book.
Hello Neighbors, This is a single female home owner who is an elder and has a small rather ramshackle pocket farm alost an hour outside of Charleston. When I had a plumbing emergency with a terrible and silent leak, I ran into waitlists everywhwere in my immediate area. A & P Plumbing proivided me with a next day visit and estimate, and I decided to stick with the Licensed plumber they sent me who was outstanding, so i waited for 3 more long days without water (much more reasonable a wait then the 3 weeks locally to even get an estimate) to have a superb repair job and a reasonable, detailed and fair bill. I cannot recommend this company high enough, becasue of the kindness, professionalism and skills of my plumber. (and the second time he brought an apprentice whoi was also a hard worker and well skilled and polite) The company is also one that kept every promise and did not gouge me or mislead me.
Cannot say enough good things about A&P and Michael, its gas tech. In the middle of a meter upgrade to prepare to install tandem generators at my residence, the field rep for the gas company discovered an unidentified gas leak. A&P dispatched Michael, who conducted a thorough investigation: the initial news was not good, as the prospect loomed of a massive excavation and rebuild likely to cost $15-20K. However, Michael coordinated with the field rep and the generator contractors to devise a workaround. At the end of the day, the solution cost me less than $600 for Michael to install a shutoff valve that was needed anyway, with a similar amount due to the contractor to move and plumb the gas meter to accommodate the redesign. Needless to say, this made me a happy camper. I’d give A&P my highest recommendation for skill, initiative, and honesty.
This company is efficient and professional. No excuses, no delays, they do what they say they are going to do in record time. They replaced all faucets, drains, sinks, tub drains and toilets for a home remodeling project (in one day,) in 5 bathrooms, including my kitchen sink. They also troubleshooted a leak in the attic furnace, removed and replacing the furnace, and put a larger pan as the old one was corroded. The leak led to having them repair water damage to a lower ceiling section. They replaced the damaged ceiling section, drywalled and texturized the patch seamlessly. I'll never call another plumbing company. You will be in good hands with A&P Plumbing. Honest as the days are long.
I had two leaking facets in the bathroom and in the kitchen. My house was built in 1940's and there were other issues besides just replacing the leaking faucets. The men were professional, told me all that needed to be done. They cleaned up leaking issues that due to my age and bad knees I did not even know were occurring. They went above and beyond just replacing the faucets. They called me before they came to work on the job and left everything clean and spotless. I have a few more jobs that will need done this summer and I have no doubt I will be calling them back due to outstanding service and willingness to work with me in making things right. Thanks, Doris M.
We bought an older home in Sherwood Forest and have used A&P Plumbing for ALL of our plumbing needs. They are wonderful. They installed a new hot water heater for us, fixed multiple piping issues, pressure issues, replaced faucets, tested drain pipes, fixed a leaking shower head, and most recently installed a full-house water filtration system. They are so responsive, work with a sense of urgency and have superior customer service skills. If you have any plumbing needs, this is the team you want to work with!
Amazing group of people!! We had a water leak inside our home and this company went above and beyond to take the best care of us! They were there within a week and had the problem diagnosed and a date to come fix it within the next week. We were more than pleased with their quick response, resolution, and the quality of work. The staff are very knowledgeable, polite, and friendly too. You truly can't ask for better! Would recommend! 10 out of 10 all around! We will be customers for life here.
Michael came to replace our master bath toilet. He was polite and courteous. He covered his shoes and cleaned up the work area when he was finished. The best part was that the toilet we had purchased was not needed! The issue turned out to be with the flange on the floor that the toilet attaches to. Michael purchased a replacement flange and re-secured the existing toilet. This totaled to less than $400 which is typical for this type of work. Thanks Michael and A&P Plumbing.
We purchased our home a few years ago. Every time we need assistance we call A&P Plumbing. We added a wall heater in our basement and they came out and helped us add a gas line. When we had a water drain problem just before the holidays they came out and fixed the problem quickly. We’ve had a few other times we needed help and A&P was there for us. They are a reliable family-owned local business.
Business details
Service area
Based in Hurricane. Serves 3 nearby cities within 20 miles:
A&P Plumbing LLC