A. Mann Plumbing LTD
Plumber · Westerville, OH
Our verdict
A. Mann Plumbing holds 4.9★ across 131 reviews; 88 of 100 analyzed are 5-star with fast_response=27 and fair_pricing=7 — but 3 appointment no-shows in reviews and a 2-week booking lead time limit emergency usefulness.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
fast_response=27 across 100 analyzed reviews; Sunday afternoon sewer backup answered and resolved same day (dlFT1Ug2jB30QJU6Bu03); completed jobs three other plumbers had abandoned (GlkAljvpTQm7EmQKw1LQ).
2 cited reviews
“Robbie came out on a Sunday afternoon because we had a Sewer back- up..we couldn't have been more satisfied. He was professional, courteous and got the job done in no time.”
“Mann completed a job that three other plumbers were unable to finish. I was very impressed with my plumber's skill and that he had the parts in his truck that my job needed.”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
fair_pricing=7; workmanship=14 across 100 analyzed reviews; copper pipe repairs praised for craftsmanship quality; 20-year customer retention documented (NaZaUY32Xvm2XQFXbAYm, 3LMUxkZe7kyD20r4XWWs).
Cited in 3 of the 100 reviews we analyzed.
Strong communication from office staff (Deborah/Debbie cited by name); communicates at every step per 2yXbrxQlpgAmdaqBe28y.
1 cited review
“We have used them on 2 of our out door gas fireplace jobs. They respond quickly. Got us scheduled within our time range. Communicated with me every stop of the way. They were there when they said they would be there.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Three separate reviewers report confirmed appointment with no-show and no contact — in two cases, tech never arrived after day-before text confirmation (51A1wnCCbUQS1gwajeKY, C4x62EoyD7lY7MjPRtic).
“I called A Mann for an estimate. We made an appointment. They texted the day before for confirmation and I answered and confirmed the time and date. When the time came, they didn't text, call, or show up.”
Cited in 2 of the 100 reviews we analyzed.
Appointment no-show documented in 3 reviews spanning multiple years (C4x62EoyD7lY7MjPRtic, K1EKhrS2NpBC7L9gE6Ip, 51A1wnCCbUQS1gwajeKY); booking lead time of 2 weeks confirmed for non-emergency (K1EKhrS2NpBC7L9gE6Ip).
“I called A Mann for an estimate. We made an appointment. They texted the day before for confirmation and I answered and confirmed the time and date. When the time came, they didn't text, call, or show up.”
Cited in 3 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“The plumbers arrived maskless so we asked if they were vaccinated. One was, one wasn't. We asked him to wear a mask. He came in with a gaiter, which is the least effective mask. Sure, he has the right to refuse a vaccination, but he (and his employer) have a responsibility to not spread a deadly disease to their customers. No other delivery or service person has come to my door unmasked.”
Positive
“We have used Mann for 20 years and will continue. Knowledgeable, trustworthy and provided good advice with explanations. David is personable and completed the toilet repair without issue. Thanks.”
“We have used A. Mann Plumbing several times over the years and always have a great experience. They are prompt, courteous and competent. We recently had a leaking toilet. Ultimately, the toilet needed to be replaced - we weren’t happy with the first toilet and they promptly came out assessed our concerns and had it resolved in two days. We had to have them back bc we still had water on the floor - turns out we also …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire A. Mann Plumbing LTD?
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own A. Mann Plumbing LTD?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
A. Mann Plumbing LTDisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Centerburg · Westerville