A J's Plumbing & Sewer
Plumber · Portage, IN
Our verdict
3.8 stars / 71 reviews; same-day gas leak repair in 3.5 hours is the standout — but a sewer rodding job required 3 callbacks within warranty and the company ignored the warranty claim entirely.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day dispatch confirmed in 3 of 5 sampled reviews: gas leak repaired in 3.5 hours, water line replaced same day, general same-day service confirmed
2 cited reviews
“Feb 7, 2025 nipsco found gas leak on my s/o valve next to gas meter. I called a.j. plumbing about 11am and a worker came at 12:30pm and was done with tepairs bt 2:30pm. Then i called nipso who got here at 3pm and checked a.j. plumbing's work and said it was ok.”
“They came out the same day. Brandon was on time and very professional. He came out and did the job with no problem he was fast and efficient.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Competitive pricing on water line repair — estimate beat other companies per 1 reviewer
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Failed to honor 4-month warranty on sewer work: did not respond when customer tried to invoke it — rated 'always late, NEVER ON TIME' in same review
“Had them rod out my main drain. They had to come back 3 months later to redo it. Than had to come back again because it kept backing up. I asked them to rod it out to the street which wasn't done. Would not recommend. Find someone else.”
Sewer rodding failed to reach the street despite customer request; backed up 3 months later and again shortly after — warranty repair never completed
“Had them rod out my main drain. They had to come back 3 months later to redo it. Than had to come back again because it kept backing up. I asked them to rod it out to the street which wasn't done. Would not recommend. Find someone else.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“My plumbing repair and upgrade was done quickly and with no stress, they left the 2 areas in my basement so clean that I could only tell they were there due to the new parts! Highly recommend!”
“Thank You AJ Plumbing and Charles. I was not getting any water in home due to old water line that Amrican water wouldn't replace. They came out on time and gave a estimate that's was fair and bet other companies. I called them back and we set up a appointment and they came and got the job done. I recommend 👌”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 71 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2025.
Should you hire A J's Plumbing & Sewer?
Hire if
- You need fast same-day or after-hours response
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You want detailed upfront explanations
- You need warranty-grade work on a complex or high-stakes install
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own A J's Plumbing & Sewer?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
A J's Plumbing & Sewerisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Portage · Hammond · Chesterton · Valparaiso