A J's Plumbing & Sewer
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Not Verified
No emergency data in reviews
Mid-Range
Based on review analysis
1 concern
Failed to honor 4 month warranty on sewer work: did not respond when customer tried to invoke it — rated 'always late, NEVER ON TIME' in same review
Trust Score: 0/100 · Based on 71 reviews
Proceed with careOur Verdict
#10 of 12 in Portage, IN
No standout specialties
- You need this for a complex or high-stakes install
Hire if: You need fast same-day or after-hours response
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You want detailed upfront explanations
Caution if: You need warranty-grade work on a complex or high-stakes install
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 71 Reviews Tell Us
Emergency Response
Same-day dispatch confirmed in 3 of 5 sampled reviews: gas leak repaired in 3.5 hours, water line replaced same day, general same-day service confirmed
What To Watch Out For
Sewer rodding failed to reach the street despite customer request; backed up 3 months later and again shortly after — warranty repair never completed
Failed to honor 4 month warranty on sewer work: did not respond when customer tried to invoke it — rated 'always late, NEVER ON TIME' in same review
Communication
Sewer rodding failed to reach the street despite customer request; backed up 3 months later and again shortly after — warranty repair never completed
Pricing
Competitive pricing on water line repair — estimate beat other companies per 1 reviewer
Customer reviews
Reviews from Google, Yelp & more
My plumbing repair and upgrade was done quickly and with no stress, they left the 2 areas in my basement so clean that I could only tell they were there due to the new parts! Highly recommend!
Feb 7, 2025 nipsco found gas leak on my s/o valve next to gas meter. I called a.j. plumbing about 11am and a worker came at 12:30pm and wasdone with tepairs bt 2:30pm. Then i called nipso who got here at 3pm and checked a.j. plumbing's work and said it was ok and he t/o gas and relit all my pilots. Thank God for efficient and fast workers! I give the 5 stars!
Thank You AJ Plumbing and Charles. I was not getting any water in home due to old water line that Amrican water wouldn't replace. They came out on time and gave a estimate that's was fair and bet other companies. I called them back and we set up a appointment and they came and got the job done. I recommend 👌
Had them rod out my main drain. They had to come back 3 months later to redo it. Than had to come back again because it kept backing up. I asked them to rod it out to the street which wasn't done. Even called the water company to check the sewer and it was fine on their end. Very unprofessional.was always late. NEVER ON TIME. Didn't even respond when I tried to get them to come out to use my 4 month warranty I had to call as a new problem. Would not recommend. Find someone else.
They came out the same day. Brandon was on time and very professional. He came out and did the job with no problem he was fast and efficient. I would call them back in the future if needed to be.
Business details
Service area
Based in Portage. Serves 12 nearby cities within 20 miles:
A J's Plumbing & Sewer