A Better Plumber (an Absolute Plumbing Company)
Plumber · Thornton, CO · Open 24 hours per Google listing
Our verdict
4.8★ across 3,292 reviews — 97 of 100 analyzed positive with 0.912 consistency; fast_response in 15 reviews and workmanship in 14, but pricing complaints surfaced with quotes 2x+ competitors for the same job.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Phones answered immediately with same-day scheduling — 7 same-day service reviews; tech arrived and dispatched before scheduled appointment in one case
Cited in 2 of the 100 reviews we analyzed.
Whole-house PEX repiping with custom manifold praised as detail-oriented and properly guided — tech became reviewer's go-to for all future work
1 cited review
“Gabriel Tavarez did the whole house repiping with PEX at my place and built an awesome manifold system. He was very detail oriented, professional, and punctual. Got everything done efficiently.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Quotes reported at $3,500+ for a job a competitor did at $1,500 — one reviewer was also told incorrectly that cabinets needed to be ripped out
“I was surprised by a quote that was over $3500, when another plumber quoted the same job at $1500. The plumber also told me that I would have to rip out my cabinets, which I did not have to do.”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Better Plumber replaced a hot water heater for us in October 2023; they were more expensive than others but we had a tight timeline and they could do it same day. The guys that actually did the work were great...their office and admin were not. They said that their admin would get the permit for us and check with insurance to see if anything would be covered...it's almost a year later and we still haven't gotten the …”
“Receptionist got annoyed and hung up the call while trying to schedule a plumbing estimate”
Positive
“Calling into their dispatch they were extremely empathetic to me and when Michael showed up, he walked me through how to reset my water heater and was beyond friendly. From the moment he walked in he was professional and kind, it honestly felt like having a friend visit. I've had work from these guys years ago and I'm happy to see their quality has only increased.”
“Frank was very professional. He was also friendly, ensured I understood everything he was doing and answered all of my questions. He is very knowledgeable and efficient. I have a membership with this company because of technicians like Frank, who make my wife and I feel very comfortable and happy with what we’re getting for the prices we pay.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Aug 2025.
Should you hire A Better Plumber (an Absolute Plumbing Company)?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own A Better Plumber (an Absolute Plumbing Company)?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
A Better Plumber (an Absolute Plumbing Company)isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westminster · Littleton · Watkins