3 brothers plumbing & heating LLC
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Based on review analysis
1 concern
With only 5 reviews analyzed, 1 documents avoidable water damage from improper emergency procedure — a significant signal given thin review base.
Trust Score: 0/100 · Based on 128 reviews
Our Verdict
#10 of 12 in Willingboro, NJ
No standout specialties
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need clear communication and upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 128 Reviews Tell Us
Emergency Response
After-hours emergency response documented twice: 12AM arrival within 25 minutes; late-night leak response with water pumping assistance.
Procedural error on emergency sewer job: opened cleanout without sealing while line still clogged — caused avoidable basement flooding on top of existing water.
What To Watch Out For
Procedural error on emergency sewer job: opened cleanout without sealing while line still clogged — caused avoidable basement flooding on top of existing water.
With only 5 reviews analyzed, 1 documents avoidable water damage from improper emergency procedure — a significant signal given thin review base.
Quality & Professionalism
Water line shut-off valve replacement completed on time with clear communication throughout, quality confirmed by customer.
Communication
Water line shut-off valve replacement completed on time with clear communication throughout, quality confirmed by customer.
Customer reviews
Reviews from Google, Yelp & more
Al is honest, reliable, fair, and helpful - truly a professional. When we had a late-night emergency leak, he responded promptly, helped us pump water, and went above and beyond. Since then, he's been fixing our boiler and buying parts for repairs. He genuinely cares about customers and always tries to help. I wish there were more people like him. Highly recommended!
If I can give more than 5 stars, I would. Very personable and reliable. One ring and they pick up the call right away. I had an emergency situation at 12AM, and within 25 mins. the plumber came. Mind you, this was at off hours. Highly recommended!
I recently had 3 Brothers Plumbing replace my main water line shut-off valves, and I'm happy with their service. Their communication was clear, taking the time to explain the process thoroughly. They showed up on time and completed the job quickly without compromising quality and the new valves work perfectly. I highly recommend 3 Brothers Plumbing for their professionalism, efficiency, and excellent customer service.
We called late on a Saturday night for an emergency, and to their credit they came quickly and did ultimately clear the clog. For that, I appreciate the fast response. However, the way the job was handled caused avoidable damage. I had already shown exactly where the backup was happening (at the washer connection), yet the first step taken was to open the sewer cleanout and have me run the shower and flush. With the cap left unsealed and the line still clogged, water poured into the basement. That created more flooding on top of what was already there. I understand the plumber may say this was “testing” and that my basement already had water. Both are true. But a professional test should not make a bad situation worse. Running heavy water with an open cleanout guaranteed extra flooding, and that mess could have been avoided with more careful handling. In the end, the clog was fixed, but I cannot recommend the service because the process left my basement in worse shape than before.
Our water heater broke on Saturday and 3 Brothers answered our call first try. They said they’d have someone over within the hour and they came in 20 minutes. William came in on his day off to check out our water heater because the damage was worse than we thought. William was very professional and explained everything thoroughly. We got a new water heater in a few days and they finished the job in one day. Excellent service. Would recommend!
Business details
Service area
Based in Willingboro. Serves 34 nearby cities within 20 miles:
3 brothers plumbing & heating LLC