2nd Chance Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Mid-Range
Based on review analysis
1 concern
1 of 5 reviews (20%) reports aggressive pricing tactics and dismissive response to cost concerns—reviewer advised getting multiple quotes to avoid being 'robbed'
Trust Score: 0/100 · Based on 66 reviews
Solid pickOur Verdict
#5 of 6 in Clarendon Hills, IL
- Emergency and same-day calls
- Drain and sewer work
- Whole-house repiping
- Emergency and burst pipe repair
- You can find better-priced options nearby
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need predictable, consistent service across every visit
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 66 Reviews Tell Us
Emergency Response
Exceptionally fast emergency response—4 of 5 reviews mention same-day arrival or after-hours availability, including a basement leak fixed late night
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Service call fees appear steep relative to time spent—$99 diagnostic charge for 5-minute water heater assessment flagged by reviewer as disproportionate
Parts and labor markup significantly above retail—reviewer documented $1,300 quote for $500 water heater (800 dollar markup for installation), described as overpriced
1 of 5 reviews (20%) reports aggressive pricing tactics and dismissive response to cost concerns—reviewer advised getting multiple quotes to avoid being 'robbed'
Quality & Professionalism
High-quality workmanship across complex jobs—multiple reviews praise professionalism on multi-component replacements (PVC pipes, copper pipes, water valves, vanity installations)
Communication
Clear communication on pricing upfront—3 reviews explicitly mention upfront quotes and transparency before work begins
Service call fees appear steep relative to time spent—$99 diagnostic charge for 5-minute water heater assessment flagged by reviewer as disproportionate
Pricing
Clear communication on pricing upfront—3 reviews explicitly mention upfront quotes and transparency before work begins
Service call fees appear steep relative to time spent—$99 diagnostic charge for 5-minute water heater assessment flagged by reviewer as disproportionate
Parts and labor markup significantly above retail—reviewer documented $1,300 quote for $500 water heater (800 dollar markup for installation), described as overpriced
Customer reviews
Reviews from Google, Yelp & more
2nd chance Pluming did an amazing pluming job at my property. This project required new pvc pipes, water valves, and several coper pipes replacement at kitchen and the landry area. They were reasonable with pricing, very professional and delivered a very good quality of work.
Great service - Zeni was quick to get back to me with a clear quote and availability. Repair on the day went well and they were able to help with alternative parts when the faucet I'd bought didn't work with the vanity so it could all get done same day
Thank you for being so punctual and upfront with your pricing! I called 2nd chance as my bathtub and bathroom sink was backing up! Came in same day, gave me a quote! Finished job in 24 hours! After clearing the line, nee tub and floor, finally i can shower again! Happy customer!
I hate to be that guy but... i Called this company in the thumbtack app because my water heater was broken. They came over looked at the water heater for 5 minutes told me it was broken and then charged me $99 to tell me what i already knew. When i expressed my option some guy told me that the $1300 they quoted me for a new water heater was a fair price #smh A water heater retail at home depot cost $500 (which i know they don't pay retail) So your gonna charge $800 to install a 40 gallon gas hot water tank. Come on!! This is crazy. Im not even tripping about the Service charge but $99 for 5 minutes is insane. please don't allow these people to rob you. Get multiple quotes before dealing with them. Pictures are worth 1000 words. I’m just stating my truth
Highly recommended!!! Those guys are amazing, called them last minute for a leak in my basement and to install 2 bathroom vanities drains & faucets! They came same day and stayed late night to fix the leak and finish everything. I can't thank them enough! They saved my property from a very big possible demage. Thank you, thank you 🙏🙏🙏
Business details
Service area
Based in Clarendon Hills. Serves 43 nearby cities within 20 miles:
2nd Chance Plumbing