24 Hour Express Services Inc.
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium
Based on review analysis
1 concern
Pricing fairness dimension scored 0/100 despite 5 star reviews—suggests no reviews mention pricing, making cost comparison impossible before committing to emergency call
Trust Score: 0/100 · Based on 116 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 116 Reviews Tell Us
Emergency Response
5 of 5 reviews praise responsiveness and speed; specifically mentioned same-day/prompt arrival for emergency calls
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify weaknesses; all 5 analyzed reviews are 5-star ratings with no complaints
Pricing fairness dimension scored 0/100 despite 5 star reviews—suggests no reviews mention pricing, making cost comparison impossible before committing to emergency call
Quality & Professionalism
All 5 reviews highlight professional technician quality and workmanship; named technicians across multiple visits consistently earn praise
Communication
5 of 5 reviews praise responsiveness and speed; specifically mentioned same-day/prompt arrival for emergency calls
5 of 5 reviews emphasize clear communication and customer care; owner Garret and admin staff (Jovanna) specifically credited for responsiveness
Customer reviews
Reviews from Google, Yelp & more
Great company. Noah came out and was very prompt, nice, and professional. They took a disaster and made it an incredibly positive experience . Great Company Highly Recommend!!! 😀👍
HIGHLY RECOMMEND THIS COMPANY! Garret, the owner, exceeded our expectations with his professionalism, communication, and genuine care for customer satisfaction. He immediately stepped in, listened carefully, and went above and beyond to make sure we felt valued as customers. It’s rare to find a company that truly stands behind their service and treats people with kindness and integrity the way they did. That level of customer care says everything about this company. Thank you again, Garret, for your professionalism and outstanding service. We truly appreciate it and highly recommend this company!
We've used this company for after hours emergency plumbing issues twice. The first time Samuel helped us with a stubborn shower cartridge. The second time Dylan helped us with a hose bib malfunction. Both plumbers were very helpful and lovely to work with.
24-HR Express Services continues to exceed my expectations when it comes to HVAC and plumbing support. Their customer service is top-notch, and their admin team is incredibly responsive and knowledgeable. Jovanna makes scheduling and communication smooth and efficient—she’s always on top of everything and a pleasure to work with. The technicians are equally impressive. Justin, Adam, and Nick have each provided excellent service across multiple visits for various issues. They treat our employees and management team with professionalism, care, and respect. Their communication is outstanding—they keep me informed every step of the way and take the time to explain each issue, helping us better understand the issue at hand. Every job they complete is clean, precise, and carried out with the highest level of professionalism. I’m incredibly grateful for the entire team at 24-HR Express Services—both in the office and in the field. Their dedication, expertise, and friendly service make them a truly trusted and valued partner.
Don from 24 Hour Express Services recommended to replace my failing water heater with a tankless water heater. He thoroughly explained the rebate program offered by the SoCal Gas Co. along with the benefits of a tankless system. So we scheduled a consultation visit to see if my home was a good candidate for a tankless system. Don and Mathew came and explained the installation process and gave me all the information on the products that they would install. Don emailed an estimate the next day and we scheduled the install for the following day Friday. Toby and Tristen were the technicians who performed the installation and were very professional and did an excellent job. I confidently recommend 24 Hour Service for any of your plumbing needs.
Business details
Service area
Based in Wildomar. Serves 7 nearby cities within 20 miles:
24 Hour Express Services Inc.