24 Hour Emergency Plumber NYC - Brooklyn

This team did a great job fixing a broken water pipe for me not long ago. They quickly figured out what was wrong and fixed it quickly. The plumbers did a great job and were polite and efficient. They told us what caused the leak and how to keep it from happening again. During the whole service, communication was great. The job site was cleaned up, and our plumbing works great now. I strongly advise you to use their services.

There was a big leak under my kitchen sink, and water was spreading fast. The plumber came quickly, turned off the source of the problem, and fixed the pipe quickly. He made sure there were no more leaks and explained everything fully before he left. Very professional and calming service.

The guys showed up on schedule and quickly put in our new plumbing fittings. They were really professional and explained everything thoroughly. Very happy with the service.

Let me preface by saying I am 100% sure the other 5 star reviews are generated by AI as they all sound the same and have only one review in their history. I had a plumbing issue with a leaking boiler in the middle of the night that was flooding the apartment below ours, and these guys were one of the few that answered, which was appreciated. We turned off the gas and water valves ourselves to stop the leaking and scheduled for someone to come between 7:30-8, but the plumber didn’t show up til 9am. When I called a earlier than that, they said the supply store didn’t open til 9 and they were looking at boilers, which made no sense to me as they didn’t even know we needed a replacement yet, plus why agree to 7:30 if that’s the case? When the plumber arrived, we told him what was going on, and because there was no visible water on our floor, he said it couldn’t have been the boiler, even though sediment was everywhere. He didn’t seem to listen to anything we said, and went to our downstairs neighbor’s apartment for 2 hours to cut holes in their ceiling to see where the water was from, even though we told him the dripping was happening from the boiler. His colleague arrived and looked at our boiler as well. Then the original guy insisted it wasn’t the boiler and started looking under our fridge. I asked several questions and he point blank ignored me. They were the most unprofessional plumbers we have ever worked with. Finally we turned the gas and valves back on and the dripping sound from the boiler returned, and only then did they finally concede it was the boiler, 3 hours later. A more experienced team would’ve asked us to do that right away . We were charged over $700 between the investigation, fixing a coupling in the pipes below us, and the ceiling work in the neighbor’s unit. Insane. On top of it all, the plumbers left the neighbor’s apartment a mess and we had to call the main line 4x before they assigned another plumber to come clean it up. Each time we called we were given different reasons why they hadn’t returned yet (“they’re driving to the supply store”, “they’re at the supply store” etc etc) but in the end the original guys never even came back. Maybe some of the other 67 plumbers from this company are sharper and more professional, but overall I would not recommend. We ended up working with another plumber to install the water heater and it was night and day.

This plumber did a great job for me. The expert came on time, was extremely professional, and made sure I understood the situation before commencing the job. They quickly corrected the problem and made sure everything was operating flawlessly before they left. The service was comprehensive, clean, and dependable, and I am very happy with the outcomes. If you need plumbing work done quickly and professionally, I would strongly suggest this plumber.