24/7 Rescue Plumbing Services inc
Plumber · Pasadena, CA · Open 24 hours per Google listing
Our verdict
4.9★ across 112 reviews; 92 of 100 analyzed positive. themeCounts.fast_response=35, emergency calls answered within minutes at night. 7 of 100 reviews are 1-star citing rude behavior and shoddy workmanship.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
themeCounts.fast_response=35: multiple reviewers confirm arrival within minutes of late-night emergency calls; water main valve replaced same evening with 1-hour arrival
2 cited reviews
“I had an emergency and was so relieved by how quickly they responded—literally within minutes. It was late at night, and true to their name, 24/7 really means 24/7!”
“George arrived right when he said he would and immediately got to work. He replaced my water main valve in about an hour and saved my night. The price was very fair and George was outstanding”
Cited in 3 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Saved customer $7,700 vs two prior plumbers: competitor charged $1,700 with recurring failure; second quoted $9,000; George identified actual issue and resolved at fraction of cost
1 cited review
“I have to say I been scammed 2x before I found George.. the first plumber charged me $1700 and told me it was guaranteed and next day I had same issue. They came back and wanted to charge me more money. So I called second plumber. I was told what the 1st one did wasn't right he had to do something else and that would cost me $9k. So I finally got George number from my friend and when he came he showed me what the issue was and walked me through everything and explained everything in full details.”
themeCounts.fair_pricing=5: upfront pricing and options explained before work starts; garbage disposal + installation for $350 same day; refused to upsell hydro-jetting when snaking sufficed
Cited in 3 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
7 of 100 analyzed reviews are 1-star; recurring complaint is rude/condescending technician behavior and poor workmanship — fix claimed then immediately recurred requiring callback
“If I could give this place zero stars I would... This mike guy could not be any ruder. If we are paying for a service I expect professional and courteous customer service. From the get go he was condescending and rude and behaved as if he was doing me a favor.”
Cited in 2 of the 100 reviews we analyzed.
themeCounts.unprofessional=5: rude and condescending behavior documented across multiple 1-star reviews; one describes Mike as acting like he was doing the customer a favor
“If I could give this place zero stars I would... This mike guy could not be any ruder. If we are paying for a service I expect professional and courteous customer service. From the get go he was condescending and rude and behaved as if he was doing me a favor.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I just called to try to get a quote and "Mike" (or whatever his name was) was not only condescending but showed poor customer service skills. I was ready to give him my business and that call was all I needed to "click" say "good-bye"! If that's the service you get over the phone I do not want to figure out what the actual service would look like.”
“2:00pm.. (I have to edit my post to generate a timeline on his visit since I just got a call from Mike) I am absolutely confused, I'm reading all of these great reviews about Mike from Pasadena plumbing however my experience is a total180 degree from what everybody saying. Mike arrived at my place promptly, was very nice and engaging. I described the situation of my clogged bathroom sink; he said he'll snake it …”
“We used this business and we need to write this review so that others have full info on our experience. When we first called Pasadena Plumbjng, we were pleasantly surprised that they could make a house call in short notice- we had a broken sink tap and also a few minor items we needed to fix. Mike came by and literally flew around the house for 20 minutes and 'fixed' everything. Charged us $125 for visit and $40 + …”
Positive
“I can’t say enough good things about 24/7 Rescue Plumbing Inc! I had an emergency and was so relieved by how quickly they responded—literally within minutes. It was late at night, and true to their name, 24/7 really means 24/7! Not only were they fast, but they were also honest and straightforward, which I truly appreciated in a stressful situation. Thank you for the prompt and reliable service. You really came …”
“I recently had the pleasure of working with George from 24/7 Rescue, and I couldn’t be more impressed. From start to finish, George was professional, punctual, and incredibly helpful. He took the time to explain everything clearly, answered all of my questions, and made what could have been a stressful situation feel completely manageable. Not only did he resolve the plumbing issue quickly and efficiently, but he …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: May 2025.
Across platforms
Should you hire 24/7 Rescue Plumbing Services inc?
Best for
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need airtight scheduling and guaranteed arrival times
Advice derived from the review analysis above — how we decide.
Own 24/7 Rescue Plumbing Services inc?
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Find plumbers near you
24/7 Rescue Plumbing Services incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Panorama City · Glendale · Calabasas · Brandeis