24/7 Plumbing Co., LP
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24/7 Verified
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Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 1934 reviews
Top pickOur Verdict
#4 of 20 in Katy, TX
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
- Emergency and burst pipe repair
No major caveats
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1934 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Dispatch/scheduling team is responsive and professional: multiple reviewers name-checked the front-desk staff (Heather, Katelyn) for friendliness and efficiency
Thorough workmanship with no shortcuts: reviewers praise technicians for going beyond minimum (multiple snake runs, verification steps, follow-up visits)
Communication
Exceptional emergency responsiveness: 2-hour arrival during business hours and willingness to work late into evening on major issues
Strong follow-up and communication: 4 of 5 reviews explicitly mention proactive updates, callbacks, or confirmation that work was done right
Dispatch/scheduling team is responsive and professional: multiple reviewers name-checked the front-desk staff (Heather, Katelyn) for friendliness and efficiency
Customer reviews
Reviews from Google, Yelp & more
Heather helped me schedule, she was so nice and helpful. They got Brandon out to my house within two hours! The service was super fast, fair price, I'm extremely happy with the work that was done! Both Heather and Brandon were so polite and seemed genuinely happy to help us. Thank you guys!! We will definitely use this company again.
24/7 did an amazing job installing our whole home water softener! I know we don’t have to worry because it is installed properly! Thank you Brandon and Justin! Y’all are awesome!
Cameron has all the skills for his job. The entire process was accomplished and no corners were cut. The install requires expertise. Zack was his assistant. Both of them were professional and worked well together. Thank you, 24/7, for getting the install quickly booked. We appreciate Heather too. She answered the phone today, and kept me informed.
They responded to my call and got my kitchen sink working in no time at all! A previous tenant had let oil build up in the drain, causing a backup and clog. The tech was friendly, professional and courteous. I’m horrible with names, but he was great. The job was done well and the tech checked to insure the drain was cleared and properly working. It required the sink to be drained, the p-trap and pipes to be cleared and a snake to be ran through the outlet pipe. Tech had to run the snake multiple times, as the blockage was stubborn. Took about a hour to clear it completely. Will recommend and definitely call again if needed. Added a pic of the back up the sink was experiencing.
Excellent company to work with. We had a major back up in our sewage system and Preston came out as soon as he could. He spent a lot of time at our property fixing the issue but came out again to follow up and see if everything was good. I was so impressed with Preston. He was there late and went beyond the call of duty to make sure he fixed the issue and also kept communicating with me as he went along. Absolutely 5 star!! The dispatch lady (Katelyn) is also amazing and very pleasant to work with and also very responsive. Very very professional and friendly
Business details
Service area
Based in Katy. Serves 4 nearby cities within 20 miles:
24/7 Plumbing Co., LP