1st Plumbing Layton Service
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Based on review analysis
1 concern
Dimension scores show pricing_fairness=0 and responsiveness=0, suggesting either no review data exists on these critical emergency factors, or a systematic issue with cost transparency and callback speed
Trust Score: 0/100 · Based on 27 reviews
AvoidOur Verdict
#9 of 9 in Kaysville, UT
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- You're highly price-sensitive
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 27 Reviews Tell Us
Emergency Response
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no negative commentary on pricing, wait times, or communication delays
What To Watch Out For
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no negative commentary on pricing, wait times, or communication delays
Dimension scores show pricing_fairness=0 and responsiveness=0, suggesting either no review data exists on these critical emergency factors, or a systematic issue with cost transparency and callback speed
Quality & Professionalism
All 5 reviews praise quality workmanship—repairs are thorough, tested carefully, and leave no leaks or recurring issues
Technicians are described as professional, friendly, and leave work areas clean
Communication
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no negative commentary on pricing, wait times, or communication delays
Respect for Your Home
All 5 reviews praise quality workmanship—repairs are thorough, tested carefully, and leave no leaks or recurring issues
Pricing
Not enough data to identify weaknesses—all 5 reviews are 5-star ratings with no negative commentary on pricing, wait times, or communication delays
Customer reviews
Reviews from Google, Yelp & more
The kitchen faucet handle had become very loose. I scheduled a plumbing visit to fix it. The plumber repaired the internal part and tightened everything properly !!
Our water heater needed routine maintenance. Their team flushed the tank and inspected all components. The heater runs more efficiently now.
We needed a new toilet installed after the old one cracked. Their experts handled the installation perfectly. They ensured there were no leaks. The new unit works flawlessly.
One morning the sink tap would not stop dripping, no matter how tight it was closed. The issue turned out to be leaky faucets and fixtures that were worn inside. Parts were replaced and tested carefully. The dripping sound is gone and water waste stopped.
Our toilet ran all the time and I had no idea why. Their team replaced the faulty parts, tested everything and left the area clean. Now it works perfectly. The technician was friendly and professional. I feel confident it won’t act up again.
Business details
Service area
Based in Kaysville. Serves 11 nearby cities within 20 miles:
1st Plumbing Layton Service