1-Tom-Plumber
Plumber · Kettering, OH · Open 24 hours per Google listing
Our verdict
5.0 stars across 3,428 reviews; 5 of 5 analyzed reviews are 5-star. Water heater work appears in 2 of 5 quotes with holiday-weekend arrival confirmed in 1 review.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Bellbrook, OH · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Holiday-weekend response confirmed — arrived in 1.5 hours on a holiday weekend after customer called multiple other companies without success
1 cited review
“After calling numerous companies we happen to dial yours and you were here in a hour and half on a holiday weekend. Definitely extra kudos for explaining everything and answering all my questions. This guy rocks!!”
Technicians explain scope without upselling — 2 reviewers specifically note no pressure for extras and transparent step-by-step communication
2 cited reviews
“Jacob did a fantastic job. He was transparent with every step of his repairs. Connor was amazing as well. They were polite, considerate, and honest.”
“Walt was the best most knowledgeable plumber i've ever met! He was very nice and didn't push extras like many other plumbers.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Thank you Jacob for all your hard work getting our new water heater here and installed. After calling numerous companies we happen to dial yours and you were here in a hour and half on a holiday weekend. Definitely extra kudos for explaining everything and answering all my questions. This guy rocks!!”
“Jacob came out to work on our water heater today. There was a bigger issue than just the pilot light not igniting. He explained the issue and he fixed it to where we will at least have hot water until it’s taken care of. He was very nice and worked quickly. We will definitely use the company again.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 3,428 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire 1-Tom-Plumber?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own 1-Tom-Plumber?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Bellbrook · Lebanon · Englewood · West Elkton